Troubleshooting guide

Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the reme- dies indicated in the chart do not solve the problem:

In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or e-mail consumerproducts@panasonic.com, or web site (http://www.panasonic.com).

In Canada, contact Panasonic Canada Inc. Customer Care Centre at 905-624-5505, web site (www.panasonic.ca), or an authorized Servicentre closest to you.

Reference pages are shown as black circled numbers 6.

 

Common Problems

 

 

No sound.

Turn the volume up.

 

 

The speaker cords may be shorted. Turn the unit off, check and correct the

 

 

connections and turn the unit on. 6

 

Sound is unfixed, reversed or

Check the speaker connections. 6

 

comes from one speaker only.

 

 

Humming heard during play.

An AC power supply cord or fluorescent light is near the cables. Keep other appliances

 

 

and cords away from this unit’s cables.

 

“ERROR” is displayed.

Incorrect operation performed. Read the instructions and try again.

 

“– –:– –” appears on the

You plugged the AC power supply cord in for the first time or there was a power failure

 

display.

recently.

 

 

Set the time. 9

 

“F61” is displayed.

Check and correct the speaker cord connections. 6

 

 

If this does not fix the problem, there is a power supply problem. Consult the dealer.

 

Listening to the radio

 

 

Noise is heard.

Use an outdoor antenna. 7

 

The stereo indicator flickers or

 

 

doesn’t light.

 

 

Sound is distorted.

 

 

A beat sound is heard.

Turn the TV off or separate it from the unit.

 

A low hum is heard during AM Separate the antenna from other cables and cords.

 

broadcast.

 

 

When there is a television set nearby

 

The picture on the TV

The location and orientation of the antenna are incorrect. If you are using an indoor

Reference

disappears or stripes appear

antenna, change to an outdoor antenna. 7

on the screen.

The TV antenna wire is too close to the unit. Separate the antenna wire of the TV set

 

 

 

from the unit.

 

Using the cassette deck

 

 

Poor quality sound.

Clean the heads. back cover

 

Recording is not possible.

If the erasure prevention tabs have been removed, cover the holes with adhesive

 

 

tape. :

 

Playing discs

 

 

The display is wrong or play

The disc may be upside down. #

 

won’t start.

Wipe the disc.

 

 

Replace the disc if it is scratched, warped, or non-standard.

 

 

Condensation may have formed inside the unit due to a sudden change in

 

 

temperature. Wait about an hour for it to clear and try again.

 

The total number of tracks

The disc may be scratched, or its data may be defective. Replace the disc.

 

displayed differs each time

 

 

the same disc is inserted.

 

 

Unusual sound is heard.

 

 

CD-RW cannot be read.

The disc was incompletely formatted. Use the recording equipment to fully format the

 

 

disc before recording.

 

“VBR–” is displayed instead

The unit cannot display the remaining play time for variable bit rate (VBR) tracks.

 

of the remaining play time.

 

 

“TAKE OUT/DISC” appears

There is a problem with the disc mechanism. (A power failure may have occurred.)

 

on the display.

The tray will open automatically. Remove the disc from the tray, and after ensuring

 

 

there is no disc in the tray, close it. The unit will make the disc changing noises for a

 

 

few moments and then it should operate normally.

 

The remote control

 

30

Remote control doesn’t work.

Check that the batteries are inserted correctly. 5

 

Replace the batteries if they are worn.

RQT6885

 

 

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Panasonic SC-PM28 operating instructions Troubleshooting guide