Troubleshooting guide
Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the reme- dies indicated in the chart do not solve the problem:
In the U.S.A., contact the Panasonic Customer Call Center at
In Canada, contact Panasonic Canada Inc. Customer Care Centre at
Reference pages are shown as black circled numbers 6.
| Common Problems |
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| No sound. | Turn the volume up. | |
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| The speaker cords may be shorted. Turn the unit off, check and correct the | |
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| connections and turn the unit on. 6 | |
| Sound is unfixed, reversed or | Check the speaker connections. 6 | |
| comes from one speaker only. |
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| Humming heard during play. | An AC power supply cord or fluorescent light is near the cables. Keep other appliances | |
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| and cords away from this unit’s cables. | |
| “ERROR” is displayed. | Incorrect operation performed. Read the instructions and try again. | |
| “– | You plugged the AC power supply cord in for the first time or there was a power failure | |
| display. | recently. | |
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| Set the time. 9 | |
| “F61” is displayed. | Check and correct the speaker cord connections. 6 | |
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| If this does not fix the problem, there is a power supply problem. Consult the dealer. | |
| Listening to the radio |
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| Noise is heard. | Use an outdoor antenna. 7 | |
| The stereo indicator flickers or |
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| doesn’t light. |
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| Sound is distorted. |
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| A beat sound is heard. | Turn the TV off or separate it from the unit. | |
| A low hum is heard during AM Separate the antenna from other cables and cords. | ||
| broadcast. |
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| When there is a television set nearby | ||
| The picture on the TV | The location and orientation of the antenna are incorrect. If you are using an indoor | |
Reference | disappears or stripes appear | antenna, change to an outdoor antenna. 7 | |
on the screen. | The TV antenna wire is too close to the unit. Separate the antenna wire of the TV set | ||
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| from the unit. | |
| Using the cassette deck |
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| Poor quality sound. | Clean the heads. back cover | |
| Recording is not possible. | If the erasure prevention tabs have been removed, cover the holes with adhesive | |
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| tape. : | |
| Playing discs |
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| The display is wrong or play | The disc may be upside down. # | |
| won’t start. | Wipe the disc. | |
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| Replace the disc if it is scratched, warped, or | |
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| Condensation may have formed inside the unit due to a sudden change in | |
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| temperature. Wait about an hour for it to clear and try again. | |
| The total number of tracks | The disc may be scratched, or its data may be defective. Replace the disc. | |
| displayed differs each time |
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| the same disc is inserted. |
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| Unusual sound is heard. |
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| The disc was incompletely formatted. Use the recording equipment to fully format the | ||
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| disc before recording. | |
| The unit cannot display the remaining play time for variable bit rate (VBR) tracks. | ||
| of the remaining play time. |
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| “TAKE OUT/DISC” appears | There is a problem with the disc mechanism. (A power failure may have occurred.) | |
| on the display. | The tray will open automatically. Remove the disc from the tray, and after ensuring | |
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| there is no disc in the tray, close it. The unit will make the disc changing noises for a | |
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| few moments and then it should operate normally. | |
| The remote control |
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30 | Remote control doesn’t work. | Check that the batteries are inserted correctly. 5 | |
| Replace the batteries if they are worn. | ||
RQT6885 |
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