Panasonic SH-FX71 Product service, Troubleshooting guide, Main unit, Product information, On your home theater unit

Product service

1Damage requiring service—The unit should be serviced by qualified service personnel if:

(a)The AC power supply cord or AC adaptor has been damaged; or

(b)Objects or liquids have gotten into the unit; or

(c)The unit has been exposed to rain; or

(d)The unit does not operate normally or exhibits a marked change in performance; or

(e)The unit has been dropped or the cabinet damaged.

2Servicing—Do not attempt to service the unit beyond that described in these operating instructions. Refer all other servicing to authorized servicing personnel.

3Replacement parts—When parts need replacing ensure the servicer uses parts specified by the manufacturer or parts that have the same characteristics as the original parts. Unauthorized substitutes may result in fire, electric shock, or other hazards.

4Safety check—After repairs or service, ask the servicer to perform safety checks to confirm that the unit is in proper working condition.

The servicer will require all components to service your system. Therefore, should service ever be necessary, be sure to bring the entire system.

Product information

For product information or assistance with product operation:

In the U.S.A. and Puerto Rico, refer to “Customer Services Directory (United States and Puerto Rico)” on page 14.

In Canada, contact the Panasonic Canada Inc. Customer Care Centre at 1-800-561-5505, or visit the website (www.panasonic.ca), or an authorized Servicentre closest to you.

Troubleshooting guide

	Before requesting service, make the following checks. If you are in doubt
	about some of the check points, or if the solutions indicated in the table do
	not solve the problem, refer to “Customer Services Directory (United	guide
	States and Puerto Rico)” on page 14 if you reside in the U.S.A. or Puerto	guide

	Rico, or refer to “Product information” on the left if you reside in Canada.
		Troubleshooting/
	Main unit
	≥Refer to page 8 for the surround selector setting details and ensure that
	No power.
	Ensure the AC mains lead is connected properly.
	The indicator does not turn green even though [I/D SET] is pressed
	and completed the pairing.
	Turn the wireless system off and then back on.

	No sound from the left or right surround speaker.
	the selector is set at the correct position. Then, turn the wireless system	service
	off and then back on.	service
	≥Verify the surround sound setting on the home theater unit.

	The wireless link indicator keeps flashing between red and green.	Product
	The wireless link indicator	Product
	There is a power supply problem. Consult the dealer.
	On your home theater unit
	(e.g. “ [W] ” or an indicator) is flashing.
	There is no link between the home theater unit and the wireless system.
	Turn the wireless system off and then back on. Alternatively, turn the
	wireless system off, disconnect the AC mains lead, and then reconnect it.

	The wireless link indicator
	(e.g. “ [W] ” or an indicator) does not light.
	≥Check that the home theater unit is turned on, and the wireless system
	is turned on.
	≥Ensure that the digital transmitter is fully inserted into the slot of the	RQTX1122
	home theater unit.	RQTX1122
	home theater unit.