FAQs

Before requesting service or assistance, please follow these simple guides to resolve the problem. If problem still persists, please contact your local Panasonic dealer for assistance.

White spots or shadow images (noise)

Check the position, direction, and connection of the aerial.

Neither image nor sound is produced

Is the TV in “AV mode”?

Isoutlet?the mains lead plugged into the socket

Is the TV turned On?

Check Picture Menu (p. 20) and volume.

An error message appears

Follow the message’s instructions.

If the problem persists, contact the authorized Service Centre.

There may be red spots, blue spots, green spots and black spots on the screen

This is a characteristic of liquid crystal panels and is not a problem. The liquid crystal panel is built with very high precision technology giving you fine picture details. Occasionally, a few non-active pixels may appear on the screen as a fixed point of red, green, blue or black. Please note this does not affect the performance of your LCD.

The LCD panel moves slightly when it is pushed with a finger

Clattered sound might be heard

There are some looseness around the panel to prevent the damage to the panel.

The panel might move slightly when it is pushed with a finger, and clattered sound might be heard. This is not a malfunction.

• •Frequently Asked Questions FAQs, etc. Technical Information

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Panasonic TX-37LZ800A operating instructions FAQs, Check the position, direction, and connection of the aerial