SmartNode 4960 Getting Started Guide5 • G.SHDSL Basic Configuration

Diagnostics

Table 11. Diagnostics commans

 

Command

Purpose

 

 

 

Step 1

node> show dsl type

Displays the type of modem installed.

 

 

 

Step 2

node> show dsl line-state

Displays information about the state of the DSL

 

 

link.

 

 

 

Step 3

node> show dsl version

Display firmware version information for the

 

 

modem.

 

 

 

Step 4

node# debug dsl-setup

Lists the configuration interactions between the

 

 

gateway and the modem module.

 

 

 

Troubleshooting DSL Connections

Link State:

Verify that the DSL link is established (status LED is continuously on)

PPPoE access:

Check if "show pppoe detail 3" shows "State: .... opened". This indicates that the PVC is valid and a that you reached a PPPoE server through it.

Check if "show ppp networks detail 3" shows "State: .... opened" for both the "LCP" and the "CHAP" sec- tion. If LCP is not working, there is probably no compatible authentication protocol configured. Make sure "authentication chap" and "authentication pap" are included in the subscriber setup. If only CHAP failed there may be an error with the username or password.

Run the “debug” command: node# debug dsl-setup(See table 11 above).

Troubleshooting DSL Connections

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Patton electronic 4960 manual Troubleshooting DSL Connections, Diagnostics

4960 specifications

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