1.0 WARRANTY INFORMATION

Patton Electronics warrants all Model 552 components to be free from defects, and will—at our option—repair or replace the product should it fail within one year from the first date of shipment.

This warranty is limited to defects in workmanship or materials, and does not cover customer damage, abuse or unauthorized modification. If this product fails or does not perform as warranted, your sole recourse shall be repair or replacement as described above. Under no condition shall Patton Electronics be liable for any damages incurred by the use of this product. These damages include, but are not limited to, the following: lost profits, lost savings and incidental or consequential damages arising from the use of or inability to use this product. Patton Electronics specifically disclaims all other warranties, expressed or implied, and the installation or use of this product shall be deemed an acceptance of these terms by the user.

1.1 SERVICE

All warranty and non-warranty repairs must be returned freight prepaid and insured to Patton Electronics. All returns must have a Return Materials Authorization number on the outside of the shipping container. This number may be obtained from Patton Electronics Technical Service at: (301) 975-1007; http://www.patton.com; or, support@patton.com.

NOTE: Packages received without an RMA number will not be accepted.

Patton Electronics' technical staff is also available to answer any questions about the installation or use of your Model 552. Technical Service hours are: 8AM to 5PM EST, Monday through Friday.

1.2 CE NOTICE

The CE symbol on your Patton Electronics equipment indicates that it is in compliance with the Electromagnetic Compatibility (EMC) directive and the Low Voltage Directive (LVD) of the Union European (EU). A Certificate of Compliance is available by contacting Technical Support.

1.3 FCC COMPLIANCE

The 552 Series of surge protectors have been tested and found to comply with FCC Parts 15 and 68. A label on the device bears the Part 68 registration number.

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1.This equipment complies with Part 68 of the Federal Communications Commission Rules. On the outside surface of this equipment is a label that contains, among other information, the FCC registration number. This information must be provided to the telephone company.

2.If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But, if advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a compliant with the FCC if you believe it is necessary.

3.The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications in order to maintain uninterrupted service.

4.If trouble is experienced with any of the Model 552 Series, please contact Patton Electronics Company at 301-975-1000. If the equipment is causing harm to the network, the telephone company may request you to remove the equipment from the network until the problem is resolved.

5.Repairs are to be made only by Patton Electronics Company or its licenses. Unauthorized repairs void registration and warranty.

6.This equipment cannot be used on public coin service provided by the telephone company. Connection to Party Line Service is subject to state tariffs. (Contact the state public utility commission, public service commission or corporation commission for information).

1.4INDUSTRY CANADA NOTICE

NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

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Patton electronic MODEL 552 user manual Service, CE Notice, FCC Compliance, Industry Canada Notice