PRODUCT WARRANTY AND RETURN INFORMATION

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment.

Exceptions to this warranty are as noted below:

•Five years on FT/FR8000 Series fiber optic products.

•Three years on Genex® Series products (multiplexers, server, and keyboard).

•Three years on Camclosure® and fixed camera models, except the CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and MC3651H-2X camera models, which have a five-year warranty.

•Two years on standard motorized or fixed focal length lenses.

•Two years on Legacy®, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series fixed dome products.

•Two years on Spectra®, Esprit®, ExSite™, and PS20 scanners, including when used in continuous motion applications.

•Two years on Esprit® and WW5700 Series window wiper (excluding wiper blades).

•Eighteen months on DX Series digital video recorders, NVR300 Series network video recorders, and Endura™ Series distributed network-based video products.

•One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered for a period of six months.

•Six months on all pan and tilts, scanners or preset lenses used in continuous motion applications (that is, preset scan, tour and auto scan modes).

Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis, California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental or consequential damages (including loss of use, loss of profit and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.

If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or

(559)292-1981 to obtain a Repair Authorization number (RA), and provide the following information:

1. Model and serial number

2. Date of shipment, P.O. number, Sales Order number, or Pelco invoice number

3. Details of the defect or problem

If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.

Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.

RETURNS

In order to expedite parts returned to the factory for repair or credit, please call the factory at

(800)289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair).

All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.

Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid. Ship to the appropriate address below.

If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico, send goods to:

Service Department

Pelco

3500 Pelco Way

Clovis, CA 93612-5699

If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico and are instructed to return goods to the USA, you may do one of the following:

If the goods are to be sent by a COURIER SERVICE, send the goods to:

Pelco

3500 Pelco Way

Clovis, CA 93612-5699 USA

If the goods are to be sent by a FREIGHT FORWARDER, send the goods to:

Pelco c/o Expeditors 473 Eccles Avenue

South San Francisco, CA 94080 USA Phone: 650-737-1700

Fax: 650-737-0933

This equipment contains electrical or electronic components that must be recycled properly to comply with Directive 2002/96/EC of the European Union regarding the disposal of waste electrical and electronic equipment (WEEE). Contact your local dealer for procedures for recycling this equipment.

REVISION HISTORY

Manual #

Date

Comments

C612M

5/05

Original version.

C612M-A

8/05

Added UK standard power cord.

Pelco, the Pelco logo, Genex, Camclosure, Legacy, Spectra, and Esprit are registered trademarks of Pelco.

Endura and ExSite are trademarks of Pelco.

©Copyright 2005, Pelco. All rights reserved.

Worldwide Headquarters • 3500 Pelco Way • Clovis, California 93612 USA • www.pelco.com

USA & Canada • Tel: 800/289-9100 • Fax: 800/289-9150

International • Tel: 1-559/292-1981 • Fax: 1-559/348-1120

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Pelco C612M-A specifications Product Warranty and Return Information
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C612M-A specifications

The Pelco C612M-A is a high-performance, compact camera designed for both indoor and outdoor surveillance applications. Known for its reliability and advanced features, this camera provides superb video quality and versatility, making it an ideal solution for various security needs.

One of the key features of the Pelco C612M-A is its impressive image resolution. The camera produces crisp, detailed images with a high-definition video output, ensuring that every detail is captured clearly. This is particularly beneficial in environments where security is critical, such as retail stores, parking lots, and other public spaces.

The C612M-A is equipped with advanced low-light performance capabilities, allowing it to capture clear video even in challenging lighting conditions. With its enhanced sensitivity and integrated infrared (IR) technology, this camera can deliver excellent footage in complete darkness. This feature is crucial for maintaining visibility during nighttime surveillance and ensures that potential security breaches are recorded without missing any details.

In terms of build quality, the Pelco C612M-A is designed to withstand harsh weather conditions. The camera's rugged casing is both weatherproof and vandal-resistant, which makes it suitable for various outdoor environments. Whether exposed to rain, snow, or dust, the C612M-A continues to perform reliably, assuring users of its durability.

The camera also incorporates advanced compression technologies, such as H.265 encoding. This allows for more efficient video storage and transmission, reducing bandwidth usage while maintaining high video quality. As a result, users can store more footage without compromising on clarity, which is essential for long-term surveillance applications.

Additionally, the Pelco C612M-A offers flexible installation options, including supports for multiple mounting configurations. This adaptability allows users to position the camera optimally for their specific surveillance needs.

Furthermore, the camera is compatible with Pelco’s comprehensive software solutions, providing an integrated approach to video management. This includes features like motion detection, smart analytics, and remote access, enabling users to monitor their premises effectively.

Overall, the Pelco C612M-A is a robust surveillance solution that combines high-definition video quality, advanced low-light capabilities, weather resistance, and smart technology features, making it a top choice for security professionals.
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