6.0WARRANTY AND RETURN INFORMATION

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one (1) year after the date of shipment. Exceptions to this warranty are as noted below:

•Six (6) months on all pan and tilts, scanners or preset lenses used in continuous motion applications (e.g., preset scan, tour and auto scan modes).

•Two (2) years on Legacy® , Intercept® and CM8500/ CM9500/CM9750 Matrix products.

•Two (2) years on WW5700 series window wiper (excluding wiper blades).

Pelco will warranty all replacement parts and repairs for 90 days from the date of shipment. All goods for warranty work shall be sent freight prepaid to our Clovis, California facility. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty. Pelco is not liable for any incidental or consequential expenses or liability incurred by the customer as a result of field repair, installation, or any other reason.

The above warranty is in lieu of any other expressed or implied warranty, condition, or guarantee by Pelco of the equipment listed herein. Pelco makes no warranties except for intended use and will not be liable for any loss, damage, or costs arising, whether consequential or incidental, from the use of said merchandise.

This warranty gives you specific legal rights. You may also have additional rights, which are subject to variation from state to state.

If a warranty repair is required, contact Pelco at (800) 289-9100or (559) 292-1981for a Repair Authorization number (RA), and provide the following information:

1.Model and serial number

2.Date of shipment, P.O. number, Sales Order number, or Pelco invoice number

3.Details of the defect or problem

If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.

Ship freight prepaid to: Pelco

300 West Pontiac Way

Clovis, CA 93612-5699

Method of return shipment shall be the same as method by which the repair item is received by Pelco.

RETURNS

In order to expedite parts returned to the factory for repair or credit, please call the factory at (800) 289- 9100 or (559) 292-1981to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair). Goods returned for repair or credit should be clearly identified with the assigned CA/RA number and freight should be prepaid. All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.

Ship freight prepaid to: Pelco

300 West Pontiac Way

Clovis, CA 93612-5699

®

Pelco

300West Pontiac Way, Clovis, CA 93612-5699

(559)292-1981 • (800) 289-9100

FAX (800) 289-9150 or (559) 292-3827 • DataFAX (800) 289-9108 or (559) 292-0435

International customers call 1-559-292-1981 or

FAX 1-559-348-1120

(Product specifications subject to change without notice.)

C499M

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Pelco Manual C499M

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Pelco HKHS3024 operation manual Warranty and Return Information, Returns
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HKHS3024 specifications

The Pelco HKHS3024 is an advanced high-definition high-speed dome camera that exemplifies Pelco's commitment to quality, innovation, and reliability in surveillance technology. This camera is designed for various applications, including corporate environments, retail spaces, and urban surveillance, providing unmatched performance and functionality.

One of the standout features of the HKHS3024 is its powerful 30x optical zoom lens, which allows for exceptional detail in both near and distant subjects. This capability ensures that security personnel can effectively monitor large areas without sacrificing image quality. Coupled with a 2MP high-definition imaging sensor, the camera supports crisp, clear video resolution up to 1080p, enabling users to capture high-quality footage in various lighting conditions.

The HKHS3024 utilizes advanced pan-tilt-zoom (PTZ) technology, offering 360-degree continuous rotation and a wide tilting range. This flexibility ensures comprehensive coverage of monitored areas. The camera's quick response time and smooth controls allow for precise positioning, enabling operators to follow fast-moving subjects effortlessly.

In terms of low-light performance, the Pelco HKHS3024 is equipped with infrared (IR) illumination, which allows the camera to deliver high-quality images even in complete darkness. This feature is crucial for nighttime surveillance, ensuring that businesses remain secure around the clock. Its wide dynamic range (WDR) capability further enhances image quality by balancing the exposure in scenes with both bright and dark elements, providing clear images no matter the lighting conditions.

The HKHS3024 is also built to withstand the elements with an IP66 weatherproof rating. This makes it suitable for outdoor installations, protecting it from rain, dust, and other environmental factors. Additionally, its durable construction ensures longevity and reliability in various environments.

Integration with Pelco's video management software enhances the usability of the HKHS3024, allowing for seamless operation within larger security systems. With features like motion detection, preset positions, and alarm input/output, this camera provides users with versatile options for monitoring and response.

In summary, the Pelco HKHS3024 combines high-definition imagery, robust PTZ capabilities, and advanced durability features to deliver a premier surveillance solution. Its versatility makes it an excellent choice for any security application, helping organizations enhance safety and security through innovative technology.
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