Pelco HS4100BH manual Warranty and Return Information, Returns

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Item No.	Qty	Description	Part Number
1	1	Window, Lexan®, 5.75" x 4" x .5", MR5	AH800010001
2	1	Enclosure assembly	HS41001020WA
3	1	Front cover	HS41004024COMP
4	1	Tilt table	AH80004013COMP
5	1	Tilt table mounting bracket	AH80004014COMP
6	1	Hinge	HS41004027COMP
7	1	Rear plate	HS41004022COMP
8	6	Screw, 1/4-20 x 1/2", Tampruf #10	ZH1/4-20X.5SRT
9	1	Socket, Tampruf #10, 1/4" drive (not shown)	ZTSOCKET10
10	1	Switch bracket	HS30004113COMP
11	1	Tamper switch	SWI1DM401

Figure 1. HS4100BH Exploded Assembly Diagram

WARRANTY AND RETURN INFORMATION

WARRANTY
Pelco will repair or replace, without charge, any merchandise proved defec-	If a warranty repair is required, the Dealer must contact Pelco at (800) 289-
tive in material or workmanship for a period of one year after the date of	9100 or (559) 292-1981 to obtain a Repair Authorization number (RA), and
shipment. Exceptions to this warranty are as noted below:	provide the following information:
• Three years on Genex™ Series (multiplexers, server, and keyboard).	1. Model and serial number
• Two years on all standard motorized and fixed focal length lenses.	2. Date of shipment, P.O. number, Sales Order number, or Pelco invoice number
• Two years on Esprit™, Legacy®, Intercept® , PV1000 Series, CM6700/	3. Details of the defect or problem
CM8500/CM9500/CM9750/CM9760 Matrix, Spectra®, DF5 Series and DF8
Fixed Dome products.	If there is a dispute regarding the warranty of a product which does not fall
• Two years on WW5700 series window wiper (excluding wiper blades).
	under the warranty conditions stated above, please include a written expla-
• Two years on cameras.
	nation with the product when returned.
• Six months on all pan and tilts, scanners or preset lenses used in continuous
motion applications (that is, preset scan, tour and auto scan modes).	Ship freight prepaid to:	Pelco
Pelco will warrant all replacement parts and repairs for 90 days from the date		300 West Pontiac Way
		Clovis, CA 93612-5699
of Pelco shipment. All goods requiring warranty repair shall be sent freight
prepaid to Pelco, Clovis, California. Repairs made necessary by reason of	Method of return shipment shall be the same or equal to the method by which
misuse, alteration, normal wear, or accident are not covered under this war-
	the item was received by Pelco.
ranty.
Pelco assumes no risk and shall be subject to no liability for damages or loss	RETURNS
resulting from the specific use or application made of the Products. Pelco’s	In order to expedite parts returned to the factory for repair or credit, please
liability for any claim, whether based on breach of contract, negligence, in-	call the factory at (800) 289-9100 or (559) 292-1981 to obtain an authoriza-
fringement of any rights of any party or product liability, relating to the Prod-	tion number (CA number if returned for credit, and RA number if returned for
ucts shall not exceed the price paid by the Dealer to Pelco for such Products.	repair). Goods returned for repair or credit should be clearly identified with
In no event will Pelco be liable for any special, incidental or consequential	the assigned CA/RA number and freight should be prepaid. All merchandise
damages (including loss of use, loss of profit and claims of third parties) how-	returned for credit may be subject to a 20% restocking and refurbishing charge.
ever caused, whether by the negligence of Pelco or otherwise.
	Ship freight prepaid to:	Pelco
The above warranty provides the Dealer with specific legal rights. The Dealer may		300 West Pontiac Way
also have additional rights, which are subject to variation from state to state.		Clovis, CA 93612-5699

REVISION HISTORY

Manual #	Date	Comments
C491SM	3/99	Original version.

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