PRODUCT WARRANTY AND RETURN INFORMATION

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment.

Exceptions to this warranty are as noted below:

•Five years on fiber optic products and TW3000 Series unshielded twisted pair transmission products.

•Three years on Spectra® IV products.

•Three years on Genex® Series products (multiplexers, server, and keyboard).

•Three years on Camclosure® and fixed camera models, except the CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and MC3651H-2X camera models, which have a five-year warranty.

•Three years on PMCL200/300/400 Series LCD monitors.

•Two years on standard motorized or fixed focal length lenses.

•Two years on Legacy®, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series fixed dome products.

•Two years on Spectra III™, Esprit®, ExSite®, and PS20 scanners, including when used in continuous motion applications.

•Two years on Esprit and WW5700 Series window wiper (excluding wiper blades).

•Two years (except lamp and color wheel) on Digital Light Processing (DLP®) displays. The lamp and color wheel will be covered for a period of 90 days. The air filter is not covered under warranty.

•Eighteen months on DX Series digital video recorders, NVR300 Series network video recorders, and Endura™ Series distributed network-based video products.

•One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered for a period of six months.

•Six months on all pan and tilts, scanners or preset lenses used in continuous motion applications (that is, preset scan, tour and auto scan modes).

Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis, California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental or consequential damages (including loss of use, loss of profit and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.

If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or (559) 292-1981 to obtain a Repair Authorization number (RA), and provide the following information:

1.Model and serial number

2.Date of shipment, P.O. number, Sales Order number, or Pelco invoice number

3.Details of the defect or problem

If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.

Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.

RETURNS

In order to expedite parts returned to the factory for repair or credit, please call the factory at (800) 289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair).

All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.

Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid. Ship to the appropriate address below.

If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico, send goods to:

Service Department

Pelco

3500 Pelco Way

Clovis, CA 93612-5699

If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico and are instructed to return goods to the USA, you may do one of the following:

If the goods are to be sent by a COURIER SERVICE, send the goods to:

Pelco

3500 Pelco Way

Clovis, CA 93612-5699 USA

If the goods are to be sent by a FREIGHT FORWARDER, send the goods to:

Pelco c/o Expeditors 473 Eccles Avenue

South San Francisco, CA 94080 USA Phone: 650-737-1700

Fax: 650-737-0933

REVISION HISTORY

Manual #

Date

Comments

C3438M

5/07

Original version.

Pelco, the Pelco logo, Camclosure, Esprit, Genex, Legacy, and Spectra are registered trademarks of Pelco.

©Copyright 2007, Pelco.

Endura, ExSite, and Spectra III are trademarks of Pelco.

All rights reserved.

DLP is a registered trademark of Texas Instruments, Inc.

 

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Pelco IS110, IS150 manual Product Warranty and Return Information
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IS110, IS150 specifications

The Pelco IS110 is an innovative and versatile indoor security camera designed for a wide range of surveillance applications. Combining advanced features, cutting-edge technologies, and robust design, the IS110 is ideal for businesses, retail environments, and educational institutions seeking reliable monitoring solutions.

One of the standout features of the Pelco IS110 is its high-definition video capability. The camera is equipped with a 1080p resolution sensor, delivering crisp and clear images that enable detailed monitoring of activities in the surveillance area. This high resolution ensures that users can identify faces, read license plates, and capture intricate details, even in low-light conditions, thanks to its infrared night vision capabilities.

The IS110 utilizes H.265 compression technology, which optimizes video streaming while significantly reducing bandwidth and storage requirements. This advanced compression allows users to store more footage without compromising on quality, making it a cost-effective solution for long-term surveillance.

Another key characteristic of the Pelco IS110 is its wide dynamic range (WDR) functionality. This feature enhances visibility in challenging lighting conditions, enabling the camera to capture clear images even when subjects are backlit or in high-contrast environments. WDR is particularly beneficial for outdoor setups where lighting changes throughout the day, ensuring that important details are not lost.

The IS110 is equipped with intelligent video analytics, including motion detection and tampering alerts. These features enhance the camera's functionality by allowing users to receive real-time notifications when unusual activities occur or if the camera is obstructed. This proactive approach to security helps organizations respond swiftly to potential threats.

Furthermore, the Pelco IS110 offers robust connectivity options, including support for Power over Ethernet (PoE). This allows for easy installation and reduced cabling requirements, as both power and data can be transmitted over a single cable. The camera is also compatible with various video management systems, enabling seamless integration into existing security infrastructures.

With its sleek and discreet design, the Pelco IS110 blends well into various environments, making it an excellent choice for indoor surveillance. The camera’s durable construction ensures it can withstand everyday challenges, providing reliable performance for years to come.

In summary, the Pelco IS110 is a cutting-edge indoor security camera featuring high-definition video, advanced compression techniques, wide dynamic range, intelligent analytics, and flexible connectivity options. These characteristics make it a strong contender for anyone looking to enhance their security measures in diverse settings.
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