WARRANTY AND RETURN INFORMATION

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment. Exceptions to this warranty are as noted below:

•Five years on Pelco manufactured cameras (CC3500/CC3600 and MC3500/MC3600 Series); two years on all other cameras.

•Three years on Genex® Series (multiplexers, server, and keyboard).

•Two years on all standard motorized and fixed focal length lenses.

•Two years on Legacy®, Camclosure™ Camera Systems, CM6700/CM6800/CM8500/CM9500/CM9740/CM9750/CM9760 Matrix, DF5 Series and DF8 Fixed Dome products.

•Two years on Spectra® and Esprit™, including when used in continuous motion applications.

•Two years on WW5700 series window wiper (excluding wiper blades).

•Eighteen months on DX Series digital video recorders.

•Six months on all pan and tilts, scanners or preset lenses used in continuous motion applications (that is, preset scan, tour and auto scan modes).

Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis, California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental or consequential damages (including loss of use, loss of profit and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.

If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or (559) 292-1981 to obtain a Repair Authorization number (RA), and provide the following information:

1.Model and serial number

2.Date of shipment, P.O. number, Sales Order number, or Pelco invoice number

3.Details of the defect or problem

If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.

Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.

RETURNS

In order to expedite parts returned to the factory for repair or credit, please call the factory at (800) 289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair). Goods returned for repair or credit should be clearly identified with the assigned CA/RA number and freight should be prepaid. All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.

Ship freight prepaid to: Pelco

3500 Pelco Way Clovis, CA 93612-5699

®Pelco, the Pelco logo, Spectra, Genex, and Legacy are registered trademarks of Pelco.

™Esprit and Camclosure are trademarks of Pelco. © Copyright 2001, Pelco. All rights reserved.

REVISION HISTORY

Manual #

Date

Comments

C226M

9/01

Original version.

[ 4 ] Pelco Manual C226M (9/01)

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Pelco MR5000, C226M manual Warranty and Return Information
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MR5000, C226M specifications

The Pelco MR5000 and C226M are part of Pelco's advanced line of video surveillance solutions, designed to deliver high-performance monitoring for various security needs. These devices are known for their durability, superior image quality, and versatility in numerous settings, from commercial properties to critical infrastructure sites.

The Pelco MR5000 is a robust mobile recorder engineered to withstand tough environmental conditions. It supports multiple video formats, allowing it to capture and record high-definition footage seamlessly. With an impressive storage capacity, the MR5000 can house a significant amount of video data, making it ideal for long-term monitoring and surveillance.

One of the standout features of the MR5000 is its compatibility with a range of cameras and video management systems. This flexibility allows users to integrate the recorder with existing surveillance setups, enhancing the overall security infrastructure. Additionally, its advanced encoding techniques ensure efficient use of bandwidth, enabling real-time streaming without compromising on image quality.

The C226M is a high-performance IP camera known for its exceptional clarity and precision. Equipped with advanced imaging technologies, this camera provides vivid color reproduction and excellent low-light performance. The C226M integrates smart analytics features that enhance its monitoring capabilities, enabling users to set up motion detection, line crossing alerts, and other intelligent triggers.

Incorporating power over Ethernet (PoE) technology, the C226M simplifies installation by allowing power and data transmission through a single cable. This reduces clutter and eases the setup process, making it an ideal choice for both new installations and upgrades to existing systems. With its durable construction, the C226M is built to withstand harsh weather conditions, making it suitable for both indoor and outdoor applications.

Both the MR5000 and C226M benefit from network security features that protect against unauthorized access, ensuring that sensitive footage remains secure. The user-friendly interface of Pelco’s management software allows operators to easily navigate through recordings, analyze data, and respond to events in real time.

In summary, the Pelco MR5000 and C226M offer a combination of high-quality imaging, robust construction, and advanced technologies that cater to a wide array of surveillance requirements. These products are a testament to Pelco’s commitment to innovation in the field of video security, making them reliable options for professionals in the industry.
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