WARRANTY AND RETURN INFORMATION

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment. Exceptions to this warranty are as noted below:

Five years on Pelco manufactured cameras (CC3500/CC3600/CC3700 and MC3500/MC3600 Series); two years on all other cameras.

Three years on Genex® Series (multiplexers, server, and keyboard).

Two years on cameras and all standard motorized or fixed focal length lenses.

Two years on Legacy®, CamclosureCamera Systems, CM6700/CM6800/CM8500/CM9500/ CM9740/CM9760 Matrix, DF5 and DF8 Series Fixed Dome products.

Two years on Spectra®, Esprit, and PS20 Scanners, including when used in continuous motion applications.

Two years on WW5700 series window wiper (excluding wiper blades).

Eighteen months on DX Series digital video recorders.

One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered for a period of six months.

Six months on all pan and tilts, scanners or preset lenses used in continuous motion applica- tions (that is, preset scan, tour and auto scan modes).

Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis, California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental or consequential damages (including loss of use, loss of profit and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.

If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or (559) 292-1981 to obtain a Repair Authorization number (RA), and provide the following information:

1.Model and serial number

2.Date of shipment, P.O. number, Sales Order number, or Pelco invoice number

3.Details of the defect or problem

If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.

Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.

RETURNS

In order to expedite parts returned to the factory for repair or credit, please call the factory at (800) 289- 9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair).

All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.

Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid. Ship to the appropriate address below.

If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico:

Service Department

Pelco

3500 Pelco Way

Clovis, CA 93612-5699

If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico:

Intermediate Consignee

Ultimate Consignee

American Overseas Air Freight

Pelco

320 Beach Road

3500 Pelco Way

Burlingame, CA 94010

Clovis, CA 93612-5699

USA

USA

REVISION HISTORY

Manual #

Date

Comments

C1437M

6/95

Original version.

C1437M-A

6/97

Revised manual.

C1437M-B

6/02

Revised installation instructions. Updated format.

® Pelco, the Pelco logo, Spectra, Genex, and Legacy are registered trademarks of Pelco.

© Copyright 2002, Pelco.

™ Esprit and Camclosure are trademarks of Pelco.

All rights reserved.

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Pelco SS3512, SS3515 manual Warranty and Return Information

SS3515, SS3512 specifications

The Pelco SS3512 and SS3515 are advanced security cameras designed to meet the diverse needs of surveillance applications across various settings. These models are part of Pelco's commitment to providing high-quality video solutions that enhance security and monitoring efforts.

One of the standout features of both the SS3512 and SS3515 is their impressive image quality. Equipped with a high-resolution sensor, these cameras deliver crisp and clear video both day and night, ensuring that critical details are captured in all lighting conditions. The SS3512 provides a 1080p resolution, making it ideal for general surveillance needs, while the SS3515 elevates this with enhanced detailing for more demanding applications.

The SS3512 and SS3515 are built with advanced low-light technology, featuring infrared capabilities that allow for effective night-time monitoring. This ensures that users have reliable footage even in complete darkness, making these cameras suitable for around-the-clock surveillance. With a strong emphasis on durability, both models are designed to withstand harsh weather conditions, thanks to their robust housing and weather-resistant features.

In terms of connectivity, the Pelco SS series integrates seamlessly with existing security networks. They support Power over Ethernet (PoE), simplifying installation by allowing both power and data to be transmitted over a single cable. This feature not only streamlines setup but also enhances flexibility in camera placement.

Additionally, both models are equipped with intelligent analytics technologies, enabling users to set up advanced motion detection, intruder alerts, and other smart features. These analytics tools can reduce false alarms and improve the efficiency of surveillance operations by focusing on relevant events rather than mindless motion.

User-friendly interfaces and robust software support are other significant attributes of the SS3512 and SS3515. Pelco's software allows for easy configuration, monitoring, and playback of recorded footage, empowering users to manage their surveillance systems with convenience and efficiency.

In summary, the Pelco SS3512 and SS3515 cameras offer a combination of high-resolution imaging, low-light performance, durability, and intelligent analytics, making them a strong choice for any security application. Their advanced features and reliable technology provide users with the confidence they need to safeguard their premises effectively.