10 | Troubleshooting Guide |
There is no output from my system
Please use this guide if you are experiencing any problems with the SXD2 in your system. It will provide possible solutions for some given symptoms.
SXD2 not turned on
Make sure the SXD2 power switch is in the DOWN position.
AC cord not plugged in
Check that the AC cord is plugged into the IEC socket on the rear of the SXD2.
Mains power not turned on
Check if the power is turn on at the mains socket on the wall.
Interconnect cables not connected
Make sure that the interconnect cables are plugged in and connected to the respective sockets at the rear of the SXD2.
USB cable not connected
Confirm that the USB cable is plugged into both the computer and the SXD2.
USB/SPDIF switch on wrong setting
Select the correct input mode (USB or SPDIF) using the toggle switch on the rear of the SXD2.
Source not set to play
Ensure that your source component is playing the recording you would like to listen to, and that pause is not pressed.
Application software not properly configured
Make sure that the application software (eg. Winamp, iTunes) has been properly configured to use USB audio as its audio output device.
No volume setting
Make sure that the volume on your preamplifier is set to a suitable level.
SXD2 connected to incorrect input
Confirm that the output of your SXD2 is connected to the appropriate source input on your preamplifier.
21
