7. Customer care and warranty

Note

A red or blue bright dot must be more than 50

 

 

 

 

percent brighter than neighboring dots while

 

 

 

 

a green bright dot is 30 percent brighter than

 

 

 

 

neighboring dots.

 

 

 

 

Black Dot Defects

 

 

 

 

Black dot defects appear as pixels or sub pixels

 

 

 

 

that are always dark or 'off'.That is, a dark dot is

 

 

 

 

a sub-pixel that stands out on the screen when

Proximity of Pixel Defects

the monitor displays a light pattern.These are the

Because pixel and sub pixels defects of the same

types of black dot defects:

type that are near to one another may be more

 

 

 

 

 

 

noticeable, Philips also specifies tolerances for the

 

 

 

proximity of pixel defects.

 

 

 

 

 

 

Pixel Defect Tolerances

 

 

 

In order to qualify for repair or replacement due

 

 

 

to pixel defects during the warranty period, a TFT

 

 

 

LCD panel in a Philips flat panel monitor must

 

 

 

have pixel or sub pixel defects exceeding the

 

 

 

tolerances listed in the following tables.

 

 

 

BRIGHT DOT DEFECTS

 

ACCEPTABLE LEVEL

1 lit subpixel

 

3

2 adjacent lit subpixels

 

1

3 adjacent lit subpixels (one white pixel)

 

0

Distance between two bright dot defects*

 

 

>15mm

Total bright dot defects of all types

 

3

 

 

 

BLACK DOT DEFECTS

 

ACCEPTABLE LEVEL

1 dark subpixel

 

 

5 or fewer

2 adjacent dark subpixels

 

 

2 or fewer

3 adjacent dark subpixels

 

0

Distance between two black dot defects*

 

 

>15mm

Total black dot defects of all types

 

 

5 or fewer

 

 

 

TOTAL DOT DEFECTS

 

ACCEPTABLE LEVEL

Total bright or black dot defects of all types

 

 

5 or fewer

Note

1.1 or 2 adjacent sub pixel defects = 1 dot defect

2.This monitor is ISO 9241-307 compliant.( ISO9241-307 : Ergonomic requirement, analysis and compliance test methods for electronic visual displays)

30

Page 32
Image 32
Philips 273E3L Black Dot Defects, Proximity of Pixel Defects, Types of black dot defects, Pixel Defect Tolerances