Troubleshooting

 

EN

 

 

 

 

Symptom

Possible cause/Remedy

 

 

 

 

 

 

No picture

< Verify if the supplied cables are connected properly. (The aerial cable to the

 

 

 

TV, the other aerial to your recorder, the power cables, ..)

 

 

 

< Verify if you selected the correct source.

 

 

 

< Verify if the child lock has been switched off.

 

 

 

 

 

 

Poor picture

< Verify in the Manual installation menu if you have selected the correct TV

 

 

 

system.

 

 

 

< Verify if your TV or house aerial isn't located too close to loudspeakers,

 

 

 

non-earthed audio equipment or neon lights, etc.

 

 

 

< Mountains or high buildings can cause double pictures or ghost images.

 

 

 

Sometimes you can improve the picture quality by changing the direction of

 

 

 

the aerial.

 

 

 

< Is the picture or teletext unrecognisable or do you experience bad teletext

 

 

 

reception ? Verify if you have entered the correct frequency, or fine tune the

 

 

 

frequency for that specific channel or adjust the antenna direction if the problem

 

 

 

isn’t solved by finetuning. See Installation,Analogue: manual installation, p. 29.

 

 

 

 

 

 

Poor colour

< Select Factory settings in the Installation menu.

 

 

 

< Verify the connections between the optional equipment and the TV.

 

 

 

 

 

 

No sound

< Verify if the volume isn't at minimum.

 

 

 

< Verify if the sound hasn't been muted with the ¬ key.

 

 

 

Verify the connections between the optional equipment and the TV.

 

 

 

 

 

 

Sound and picture

< If it occurs occasionally, perhaps there is something wrong with the broadcasted

 

 

interruptions using

programme.

 

 

HDMI to HDMI

< If it occurs persistently, see the manual of your connected equipment to verify the

 

 

connection

necessary adjustments.

 

 

 

< Alternatively, connect an extra audio cable (either an analogue or a digital audio

 

 

 

cable) from your connected peripheral to your TV.

 

 

 

Verify whether you selected the connected equipment in the Installation menu,

 

 

 

Select your connections and also select the respective audio input in the same

 

 

 

Connections menu.

 

 

 

Note:An analogue audio cable must be linked to HDMI 2.

 

 

 

< Limit the HDMI cable length to max 5 m.

 

 

 

< Verify if the connected equipment is properly selected in the Installation menu,

 

 

 

Connections, according to the connection you have made HDMI 1 or 2.

 

 

 

 

 

 

No sound when

< Verify whether you properly connected the audio cable to the DIGITAL AUDIO

 

 

using DVI to HDMI

IN connector of the TV.

 

 

connection

< Verify whether you selected the connected equipment in the Installation menu,

 

 

 

Select your connections and if you linked it to HDMI 1 or 2 according to where

 

 

 

you made the connection.

 

 

 

Also verify if you selected digital audio in in the same Connections menu.

 

 

 

 

 

 

No digital channels

< Contact your dealer about Digital Video Broadcasting Terrestrial signal availability

 

 

 

in your country.

 

 

 

 

 

 

No subtitles

< Under certain circumstances Digital text or interactive services may have priority

 

 

(UK ONLY)

over subtitles.This can result in the subtitles not automatically reappearing when

 

 

 

leaving Digital text or interactive services on a channel which is broadcasting

 

 

 

subtitles. In these cases subtitles can be initialised, either by toggling the OPTION

 

 

 

or the MENU key on the remote control or by changing channel.

 

 

 

 

 

 

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Philips 42PF9641D/10 instruction manual Troubleshooting
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42PF9641D/10 specifications

The Philips 42PF9631D/10, 42PF9641D/10, and 37PF9631D/10 are part of Philips' renowned line of Flat TV models, showcasing advanced technology and features that enhance the viewing experience for users. These models are often praised for their stunning displays and cutting-edge functionalities designed for both home cinema enthusiasts and everyday viewers.

One of the standout features of these models is their display technology. They utilize the Ambilight system, a unique Philips innovation that extends the viewing experience beyond the screen. Ambilight enhances the ambiance of a room by projecting colored light onto the wall behind the TV, synchronized with the content on-screen. This creates an immersive experience, making movies and shows far more engaging.

The Philips 42PF9631D/10 and 42PF9641D/10 both feature a Full HD resolution of 1920 x 1080 pixels, ensuring crystal-clear images with vibrant colors and remarkable detail. The 37PF9631D/10, featuring a 37-inch display, also offers Full HD resolution, though at a slightly reduced size, making it ideal for smaller spaces without sacrificing picture quality.

These models come equipped with Pixel Plus technology, which enhances image quality by reducing noise and increasing sharpness, giving users a premium viewing experience. This technology works in conjunction with the high brightness and contrast ratios that the televisions boast, ensuring deep blacks and bright highlights for a well-rounded picture.

Connectivity options are abundant in these models, featuring multiple HDMI ports, allowing users to connect various devices, such as gaming consoles, Blu-ray players, and set-top boxes. The inclusion of USB ports enables direct playback of media from external storage devices, promoting versatility in how content can be enjoyed.

Additionally, these televisions are designed with user-friendly interfaces, providing easy navigation through settings and features. They support a variety of broadcasting standards, ensuring compatibility with numerous television formats.

Moreover, with the integration of digital tuners, these models are ready to receive both analog and digital signals, future-proofing your viewing needs. The overall design of the Philips 42PF9631D/10, 42PF9641D/10, and 37PF9631D/10 is sleek and modern, making them a stylish addition to any living space.

In summary, the Philips 42PF9631D/10, 42PF9641D/10, and 37PF9631D/10 combine advanced technologies and thoughtful design to deliver an impressive viewing experience. Whether through their stunning displays, innovative features like Ambilight, or robust connectivity options, these Philips models stand out as excellent choices in the realm of modern televisions.
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