33
If a HDMI-to-DV I adaptor or HDMI to •
DVI cable is used, check that an additional
audio cable is connected to AUDIO L/R
or AUDIO IN (mini-jack only).
Computer connection issues
The computer display on the TV is not stable:
Check that a supported resolution and •
refresh rate is se lected on the compute r.
Set the TV picture format to unscaled. •
Contact us
If you cannot resolve your p roblem, refer to
the FAQs for this product at w ww.philips.
com/support .
If the problem rem ains unresolved, conta ct
Philips Consumer Ca re in your country as
listed in the Adden dum.
Warning
Do not attempt to re pair the produc t yourself. •
This may cause sever e injury, irrepa rable
damage to your produ ct or void your
warranty.
Note
Make a note of your TV mod el and serial •
number before you con tact Philips. T hese
numbers are pr inted on the back of the T V
and on the packagin g.
The picture does not fit the screen; it is too
big or too small:
Try using a different p icture format. •
The picture position is incorrect:
Picture signals f rom some devices may •
not fit the screen correctly. Check the
signal output of th e device.
Sound issues
There is a picture but sound quality is poor:
Note
If no audio signal is de tected, the TV •
automatically s witches the audio o utput off
— this does not indica te malfunction .
Check that all cables are properly •
connected.
Check that the volume is not set to 0. •
Check that the sound is not muted. •
There is a picture but the sound quality is
poor:
Check that the sound settings are •
correctly se t.
There is a picture but sound comes from one
speaker only:
Verify that sound bal ance is set to the •
centre.
HDMI connection issues
There are problems with HDMI devices:
Note that HDCP suppor t can delay the •
time taken for a TV to di splay content
from a HDMI device .
If the TV does not re cognize the HDMI •
device and no pictur e is displayed, try
switching the sour ce from one device to
another and back agai n.
If there are inter mittent sound •
disruptions, check that output settings
from the HDMI dev ice are correct.
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