6 Troubleshooting

Contact Philips

Warning: Do not attempt to repair the TV yourself. This may cause severe injury, irreparable damage to your TV or void your warranty.

If you cannot resolve your problem, refer to

the frequently asked questions (FAQs) for this TV at www.philips.com/support.

You can also contact Philips Consumer Care in your country for support. You can find the contact number in the leaflet that accompanies the TV.

Take a note of your TV model and serial number before you contact Philips. These numbers are printed on the back of the TV and on the packaging.

General TV

The TV does not switch on:

∙Disconnect the power cable from the power outlet. Wait for one minute then reconnect it.

∙Make sure that the power cable is securely connected.

∙Make sure that the power switch at the base or back of the TV is switched on.

The TV does not respond to remote control or front controls when switched on

The TV requires some time to start up. During this time, the TV does not respond to the remote control or front controls. This is normal behavior.

The standby light on the TV blinks red:

Disconnect the power cable from the power outlet. Wait until the TV cools down before you reconnect the power cable. If the blinking reoccurs, contact Philips Consumer Care.

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You forgot the code to unlock the child lock feature:

Enter ‘8888’.

The TV menu is in the wrong language:

Change the TV menu to your preferred language.

For more information, see Set up your TV > Menu language (Page 42).

When you are turning the TV on, off or to standby, you hear a creaking sound from the TV chassis:

No action is required. The creaking sound is due to the normal expansion and contraction of the TV as it cools and warms up. This does not affect performance.

When the TV is in standby, a startup splash screen is displayed, then returns to standby mode:

This is normal behavior. When the TV is disconnected and reconnected to the power supply, the startup screen is displayed at the next startup.

To switch on the TV from standby, press on the remote control or press any key on the front of the TV.

TV channel

Previously installed channels do not appear in the channel list:

Make sure that the correct channel list is selected.

No digital channels were found during the installation:

∙Make sure that the TV supports DVB-T, DVB-C or DVB-S in your country.

∙Make sure that the antenna is properly connected and the correct network is selected.

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Philips 42PFL76X6H, 42PFL76X6T, 47PFL76X6T, 42PFL76X6K, 32PFL76X6H, 32PFL76X6T Contact Philips, General TV, TV channel
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55PFL76X6H, 47PFL76X6K, 37PFL76X6H, 37PFL76X6K, 32PFL76X6H specifications

The Philips PFL76X6 series offers a diverse range of television models that cater to various viewing preferences and needs. Among these, the 55PFL76X6T, 42PFL76X6H, 32PFL76X6T, 32PFL76X6K, and 47PFL76X6H stand out for their impressive features and advanced technologies.

Starting with the 55PFL76X6T, this model boasts a stunning 55-inch display, delivering crisp images and vibrant colors. It incorporates Philips' Ambilight technology, which projects colors from the screen onto the surrounding wall, enhancing the viewing experience and immersing viewers in the action. The display resolution is Full HD, ensuring sharp details and clarity for all types of content.

The 42PFL76X6H, with its 42-inch screen, is ideal for medium-sized living rooms. It shares many of the premium features of its larger counterpart, including Ambilight technology, enhancing the ambiance of any space. The TV also supports various multimedia formats and features built-in Wi-Fi, allowing for easy streaming from popular services.

For viewers seeking a more compact option, the 32PFL76X6T and 32PFL76X6K models provide 32-inch displays, perfect for bedrooms or smaller spaces. Both models feature full HD resolution and the same vibrant color technology, ensuring an entertaining experience regardless of screen size. These TVs also come equipped with multiple HDMI ports for easy connectivity with gaming consoles and digital devices.

The 47PFL76X6H fills the gap between the large and compact sizes, offering a 47-inch viewing experience. It carries many of the same technological advances as the rest of the series, including Ambilight and smart TV capabilities. This model often incorporates advanced sound technology, ensuring that viewers enjoy crystal-clear audio that complements the stunning visuals.

All models in the PFL76X6 series come with a sleek design, emphasizing aesthetics alongside functionality. They are built with energy-efficient technologies, helping users save on power consumption while enjoying high-quality entertainment. Overall, whether you're watching movies, playing video games, or streaming shows, the Philips PFL76X6 series delivers outstanding performance, making it a great choice for diverse viewing scenarios.
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