Trouble ShootingTips

Symptoms

Items to Check and Actions to follow

 

 

“Ghost” or double

• This may be caused by obstruction to the antenna due to high rise buildings or hills.

images

Using a highly directional antenna may improve the picture.

 

 

No power

• Check that the TV’s AC power cord is plugged into the mains socket.

 

• Unplug the television, wait for 60 seconds. Then re-insert plug into the mains socket

 

and turn on the television again.

 

 

No picture

• Check antenna connections at the bottom of the TV to see if they are properly connected to the TV.

 

• Possible broadcast station trouble. Try another channel.

 

• Adjust the contrast and brightness settings. Try another auto picture setting.

 

• Check the Closed Captions control. Some TEXT modes could block the screen.

 

• Check if you selected the correct AV source.

 

 

No picture and power

• Your TV has a protective mode in case there is too much heat build-up. Check the

switched on

clearance around the vents of the device to be certain there are no blocking walls or

 

cabinets which would limit the air flow.

 

 

Picture position

When displaying a High Definition signal from the YPbPr inputs or HDMI input, if necessary, you can

adjustment

adjust the picture position to the center of the screen with the cursor left/right or up/down buttons on

 

the remote control. This may be needed due to slight differences in output signals from different brands

 

and types of HD source boxes.

 

Notes: Most High Definition receiver boxes also have picture-positioning controls in their menu

 

systems. If the TV cursor controls run out of range before the picture is correctly positioned, the

 

receiver box controls will need to be adjusted.

 

 

No photo, music or

• Check if the source complies with a supported code.

video play or in poor

 

quality only

 

 

 

No sound

• Increase the VOLUME.

 

• Check that the TV is not muted, press the MUTE button on the remote control.

 

• When no signal is detected, the TV automatically switches off the sound. This is proper

 

operation and does not indicate a malfunction.

 

 

Good sound but poor

• Adjust the contrast, color, tint and brightness setting. Try another auto picture setting.

color or no picture

 

 

 

Snowish picture and

• Check the antenna connection.

noise

 

Television not

• Check whether the batteries are working. Replace if necessary.

responding to

• Clean the remote control sensor lens on the monitor.

remote control

• Operating range between TV and the remote control should not be more than approximately twenty feet.

 

• You can still use the buttons on the top of your TV.

 

• Check if the remote control is in the correct mode.

 

 

Control of accessory

• The infrared signals of the screen may influence the reception sensibility of other peripherals Solution:

devices

replace the batteries of the remote control of other devices. E.g. keep away a wireless headphone from

 

within a radius of approximately four feet.

 

 

The software will not

Possibly the operating system is wrong.

install

Go to www.philips.com/welcome to see which operating systems are supported.

 

 

PC modes do not

• Check whether connections are correct.

work

• Check whether the source is correctly selected. Press SOURCE button to select the correct source.

 

• Check whether you have configured the computer on a compatible display resolution.

 

 

 

 

Standby

Your TV consumes energy less than 1w in the standby mode.

 

 

After improper

If your TV has been shutdown in an improper way (e.g. power drop, power cord plug out), starting up the

shutdown

TV again will take a longer time than usual.

 

 

Miscellaneous

See Extras, Specifications on this user manual.

 

 

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Philips 47PFL5422D manual Trouble ShootingTips, No power