Maintenance and troubleshooting

54

Problems with the handset
PROBLEM CAUSE SOLUTION
No dial tone.
The handset is out of
range of the base station
(the A symbol is not
displayed).
Move closer to the base station
and try again.
The handset has not
been registered to the
base station (the A
symbol is not
displayed).
Register the handset to the base
station (see “2.7 Registering a
handset to a base station”, page
41).
The base station is not
properly connected to
the electricity or the
telephone sockets.
Check the connections.
Batteries are low (the
symbol is
displayed).
Charge batteries (see “Installing
or replacing batteries”, page 10).
When the
handset is placed
on the charging
unit, no beep is
heard.
The charging unit is not
properly connected to
the electricity socket.
Check the connection between
charging unit and electricity
socket.
Charging contacts are
dirty. Clean them with a clean and dry
cloth.
Key tones are
deactivated. Refer to “1.6 Switching key tones
on/off”, page39.
Batteries remain
low although the
handset has
charged for 12
hours.
The charging unit is not
properly connected to
the electricity socket.
Check the connection between
charging unit and electricity
socket.
Handset batteries are
defective. Please contact your PHILIPS
dealer in order to purchase new
batteries.
An error beep is
heard from the
handset when
trying to make an
internal call.
Another external call is
already in progress from
another handset or the
base station.
Retry when the current call is
finished.
prelim-zenia.book Page 54 Mardi, 20. juin 2000 10:31 10