English 21
| Troubleshooting |
| This chapter summarises the most common problems you could |
| encounter with the appliance. If you are unable to solve the problem with |
| the information below, contact the Consumer Care Centre in your country. |
Problem | Possible solution |
|
|
The appliance doesn’t | You ignored the filter replacement alerts.You did not replace the filter |
work. | when the filter replacement light started flashing and did not respond |
| when the appliance started to beep every 30 minutes after approx. 2 |
| weeks. As a result, the appliance is now locked and you have to replace the |
| filter and reset the appliance (see chapter ‘Filter replacement’) so that the |
| appliance can operate again. |
No air comes out of the air outlet
The appliance is not switched on. Put the plug in the wall socket and switch on the appliance.
The air quality is good and the auto mode is activated. In this case, the appliance switches off automatically when the air is clean to save electricity.
The fan speed does not change when the AUTO mode is activated.
The airflow that comes out of the air outlet is significantly weaker than before.
The air quality does not improve, even though the appliance has been operating for a long time.
The colour of the air quality light ring and the air quality light always stays the same.
When the room becomes dark, the night mode is activated automatically when the appliance is in auto mode. In this case, the fan speed is set to a very low level. If you want to change the fan speed, press the FAN SPEED button one or more times to set the desired fan speed.
The
You haven’t removed all packaging material from the filters. Make sure that you have removed all packaging material.
One of the filters has not been placed in the appliance. Make sure that all filters are properly installed in the following order, starting with the innermost filter: 1) HEPA filter, 2) activated carbon filter, 3) formaldehyde filter (supplied with AC4074) or
The air quality sensor is wet.The humidity level in your room is high and causes condensation. Make sure that the air quality sensor is clean and dry (see chapter ‘Cleaning’).
The room in which you run the appliance is larger than 55m², which is the maximum size at which this appliance can operate effectively.
The air quality sensor is dirty. Clean the air quality sensor (see chapter ‘Cleaning’).
There is not enough ventilation in the room. Open a window, to improve the air circulation.
I need cleaner air because I have an allergy.
You can change the air quality sensor sensitivity (see chapter ‘Using the appliance’) to make the appliance clean the air even better.
