Troubleshooting

If a fault occurs, first check the points listed below before taking the set for repair.

If you are unable to remedy a problem by following these hints, consult your dealer or service centre.

WARNING: Do not open the set as there is a risk of electric shock. Under no

 

 

circumstances should you try to repair the set yourself, as this will

 

 

invalidate the guarantee.

Problem

 

Note:

Possible cause

 

Make sure the CD is not encoded with copy-

 

right protection technologies, as some do not

Remedy

 

 

conform to the Compact Disc standard.

No sound /power

The CD skips tracks

Volume not adjusted

Adjust the VOLUME

CD damaged or dirty

Replace or clean CD

Power cord not securely connected

Program/shuffle is active

• Connect the AC power cord properly

Quit program/shuffle mode

Batteries dead/ incorrectly inserted

 

 

Insert (fresh) batteries correctly

Note: A CD badly scratch or dirty may result in

CD contains non-audio files

improper operation.

Press ∞ , § once or more to skip to a CD audio track, instead of the data file.

Display does not function properly / No reaction to operation of any of the controls

Electrostatic discharge

Switch off and unplug the set. Reconnect after a few seconds

--, Er or 01 indication

No CD inserted

• Insert a CD

CD badly scratched or dirty

Replace/ clean CD, see Maintenance

Laser lens steamed up

Wait until lens has cleared

CD-R/CD-RW is blank or not finalized

Use a finalized CD-R/CD-RW or suitable CD Audio disc only

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Philips AZ102F, AZ102H user manual Troubleshooting, Problem, No sound /power CD skips tracks, Er or 01 indication