Philips AZ1030/01, AZ1030/16 manual Troubleshooting, Problem Possible cause Solution

Models: AZ1030/01 AZ1030/16

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TROUBLESHOOTING

WARNING

Under no circumstances should you try to repair the set yourself as this will invalidate the guarantee. Do not open the set as there is a risk of electric shock.

If a fault occurs, first check the points listed below, before taking the set for repair.

If you are unable to solve a problem by following these hints, consult your dealer or service center.

English

Problem

Possible cause

Solution

No sound,

VOLUME is not adjusted.

Adjust volume.

no power

 

 

Headphones are connected.

Disconnect headphones.

 

 

 

 

Mains cable is not securely connected.

Connect mains cable properly.

 

 

 

 

Batteries are flat.

Insert fresh batteries.

 

 

 

 

Batteries are inserted incorrectly.

Insert batteries correctly.

 

 

 

 

Trying to change over from mains to

Remove the mains plug from the

 

battery supply without removing the plug.

unit’s AC MAINS socket.

 

 

 

No reaction to

Electrostatic discharge.

Disconnect the set from power supply,

operation of any keys

 

reconnect after a few seconds.

 

 

 

Poor radio reception

Weak radio signal.

Direct the antenna for optimum

 

 

reception.

 

 

 

 

Interference caused by electrical equipment

Keep the radio away from electrical

 

like TVs, computers, engines, etc.

equipment.

no or E indication

The CD is badly scratched or dirty.

Replace or clean the CD.

 

 

 

 

No CD is inserted.

Insert a CD.

 

 

 

 

The CD is inserted upside down.

Insert CD with label facing up.

 

 

 

 

The laser lens is steamed up.

Wait until the lens has cleared.

 

 

 

The CD skips tracks

The CD is damaged or dirty.

Replace or clean the CD.

 

 

 

 

SHUFFLE or PROGRAM is active.

Switch off SHUFFLE or PROGRAM.

 

 

 

Poor cassette

Dust and dirt on the heads, capstans or

Clean heads, capstans, and pressure

sound quality

pressure rollers.

rollers.

 

 

 

 

Use of unsuitable cassette types

Only use NORMAL type cassettes for

 

(METAL or CHROME) for recording.

recording.

 

 

 

Recording does

Cassette tab(s) may be snapped off.

Apply a piece of adhesive tape over

not work

 

the opening.

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Philips AZ1030/01, AZ1030/16 manual Troubleshooting, Problem Possible cause Solution