Troubleshooting
No Video No signal indicator
is displayed.
● Check Video Input Selection
❍ Composite: Yellow colored RCA jack
❍ S-Video: Typically a round 4 pin jack
❍ Component: Typically 3 RCA jacks of
Green, Red and Blue.
● Make sure you did not plug the video cable to
video output port behind the LCD monitor TV.
Low Quality DVD
playback
Picture not crisp
and some color
distortion
● Check DVD connection
❍ Composite gives good picture
❍ S-Video gives better picture
❍ Component gives best picture
No sound See video but no
audio
● Check if the LCD Monitor TV volume is turn
off of muted.
● Connect the audio cable securely.
● Audio cable is connected incorrectly.
● Verify that the audio source is selected
correctly in the OSD.
Remote Control Problems
Remote control does
not work properly No response from
the LCD Monitor
TV when remote
is pressed
● Point the remote control directly at the remote
sensor on the LCD Monitor TV.
● Replace both batteries with new ones.
● Make sure the remote control is not disabled
(for disable/enable the remote control, please
refer to the section of Remote Control).
Product Specific Problems
Screen image is too
small Image is centered
on screen, but
does not fill entire
viewing area
● Perform the LCD Monitor TV factory reset (via
Menu -> Factory Reset -> All Settings).
file:///D|/My%20Documents/dfu/420WN6/english/420wn6/SAFETY/saf_troub.htm (5 of 7)2005-07-09 9:06:11 AM