User Manual BDL6551V

7.2.TROUBLESHOOTING

Symptom

 

Possible Cause

Remedy

 

 

 

 

No picture is displayed

1.

The power cord is disconnected.

1. Plug in the power cord.

 

2.

The main power switch on the back of

2. Make sure the power switch is switched on.

 

 

the monitor is not switched on.

3. Connect a signal connection to the monitor.

 

3.

The selected input has no connection.

 

 

4.

The monitor is in standby mode in VGA

 

 

 

mode.

 

Interference displayed on

Caused by surrounding electrical

Move the monitor to another location to see

the monitor or audible

appliances, cars/motorcycles or fluorescent

is the interference is reduced.

noise is heard

lights.

 

Color is abnormal

The signal cable is not connected properly.

Make sure that the signal cable is attached

 

 

 

firmly to the back of the monitor.

Picture is distorted with

1.

The signal cable is not connected

1. Make sure that the signal cable is attached

abnormal patterns

 

properly.

firmly.

 

2.

The input signal is beyond the

2. Check the video signal source to see if it is

 

 

capabilities of the monitor.

beyond the range of the monitor. Please

 

 

 

verify its specifications with this monitor’s

 

 

 

specification section.

Display image doesn’t fill up

The zoom mode is not correctly set.

Use the ZOOM MODE or CUSTOM

the full size of the screen

 

 

ZOOM function in the SCREEN menu to

 

 

 

fine tune display geometry and time frequency

 

 

 

parameter.

Can hear sound, but no

Improperly connected source signal cable.

Make sure that both video inputs and sound

picture

 

 

inputs are correctly connected.

Can see picture but no

1.

Improperly connected source signal

1. Make sure that both video inputs and sound

sound is heard

 

cable.

inputs are correctly connected.

 

2.

Volume is turned all the way down.

2. Use VOL UP/VOL DOWN button to

 

3.

MUTE is turned on.

hear sound.

 

4.

No external speaker connected.

3. Switch MUTE off by using the MUTE

 

 

 

button.

 

 

 

4. Connect external speakers and adjust the

 

 

 

volume to a suitable level.

Some picture elements do

Some pixels of the display may not turn on.

This monitor is manufactured using an

not light up

 

 

extremely high level of precision technology:

 

 

 

however, sometimes some pixels of the

 

 

 

monitor may not display. This is not a

 

 

 

malfunction.

After-Images can still be

A still picture is displayed for an over

Do not allow a still image to be displayed for

seen on the monitor after

extended period of time

an extended period of time as this can cause a

the monitor is powered off.

 

 

permanent after-image to remain on the

(Examples of still pictures

 

 

monitor.

include logos, video games,

 

 

 

computer images, and

 

 

 

images displayed in 4:3

 

 

 

normal mode)

 

 

 

 

 

 

 

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Philips BDL6551V user manual Troubleshooting, Use the Zoom Mode or Custom