7Frequently asked questions (FAQ)

Why is there no response when I use the camcorder?

•• The camcorder is in power-off mode.Turn on the camcorder (see ‘Get started’ > ‘Turn on’).

•• The built-in battery may be drained. Charge the battery (see ‘Get started’ > ‘Charge the built-in battery’).

Why is [Memory full!] displayed when I try to record?

•• Ensure that the Micro SD card has been inserted correctly (see ‘Get started’ > ‘Load the Micro SD card’).

•• The memory is used up. Save your video/ pictures to a computer (see ‘Use more of your camcorder’ > ‘Transfer video/pictures to a PC/Mac’).Then delete files from your camcorder or clear the memory.

How much memory is needed for 1 hour of Full HD recording?

•• The camcorder uses 4GB on average for 1 hour of Full HD video. For a more complex video recording (e.g. with lots of motions in the video, or a lot of panning), the camcorder will use more memory.This is done to maintain the video quality, but will increase the usage of memory.

Why do I have no access to folders on the camcorder from my computer?

•• Ensure that the USB connection is correct.

•• The camcorder turns off automatically 15 minutes after it is connected to a

computer.You can press to turn it on again.

Why do my video/pictures look blurry?

•• Hold the camcorder steady in your hands during shooting.

•• During video capture, do not move the camcorder too fast.

•• Use a tripod (not supplied) if necessary.

Why do my video/pictures look distorted on a TV screen?

•• Select the correct TV system.

How do I charge the camcorder?

•• You can charge the camcorder via the USB pop-out connector.When you connect

it to your PC/laptop it will automatically charge.You can also plug the camcorder via the pop-out USB into a USB charger.

How long do I have to charge the camcorder?

•• The camcorder is fully charged for first usage.The camcorder charge time when connected to your PC/laptop is 3 hours. When you charge it via USB adaptor, the charge time is 2 hours.

Where can I find an adaptor for CAM102B to charge the battery?

CAM102B can be charged via regular USB adaptors, which are readily available in electronic stores. CAM102B is also compatible with iPhone adaptors.

How do I fast-forward or rewind on the camcorder?

•• You can fast-forward during play of a movie by pressing the right-button for 2 seconds. You can rewind during play of a movie by pressing the left-button for 2 seconds.

Camcorder stopped responding?

•• In the unlikely event that your camcorder stops responding, you can manually reset it.The reset button is located under the HDMI cover.There you see a small opening above the HDMI connection. Please use

a small prying object (like a pen) to insert and press gently for resetting. After you have reset the camcorder, please turn on the camcorder again, and set-up will start again.

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Philips CAM102B How much memory is needed for 1 hour of Full HD recording?, How long do I have to charge the camcorder?

CAM102B specifications

The Philips CAM102B is a sophisticated and versatile security camera designed to enhance surveillance and provide peace of mind for both home and business users. This model is particularly notable for its array of advanced features, cutting-edge technologies, and user-friendly characteristics that make it a standout option in the crowded market of security devices.

One of the key features of the Philips CAM102B is its high-definition video quality. The camera captures crisp and clear 1080p resolution footage, ensuring that users can see every detail clearly, whether during the day or nighttime. The inclusion of infrared night vision technology further enhances its functionality, providing reliable monitoring even in low-light conditions. This capability is essential for round-the-clock surveillance, allowing users to maintain a secure environment at all times.

The Philips CAM102B also boasts advanced motion detection capabilities. The camera is equipped with smart motion sensors that can detect movement and alert users in real-time through their connected devices. This feature not only enhances security but also allows for proactive responses to potential threats. Users can customize motion detection zones, ensuring that notifications are only triggered by significant movements, thus reducing false alarms.

Another significant aspect of the CAM102B is its seamless integration with smart home ecosystems. With compatibility for various smart home platforms, including Amazon Alexa and Google Assistant, users can control the camera using voice commands and integrate it into their existing security setups. This integration makes the CAM102B a convenient and efficient option for tech-savvy users looking to expand their smart home devices.

Remote access to the camera's live feed is another remarkable characteristic. Through a dedicated mobile app, users can monitor their premises from anywhere in the world. The app not only provides live streaming capabilities but also allows users to review recorded footage, ensuring that they never miss an important moment.

The Philips CAM102B is designed with user convenience in mind. Its easy installation process requires minimal technical expertise, and the camera can be mounted in various locations, both indoors and outdoors, thanks to its weather-resistant design. The robust build quality and aesthetic appeal further enhance its adaptability as a reliable security solution.

In summary, the Philips CAM102B combines high-definition video quality, advanced motion detection, seamless smart home integration, and convenient remote access. Its user-friendly characteristics, along with durable construction and aesthetic design, make it an ideal choice for anyone looking to bolster their security measures effectively.