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| Troubleshooting |
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Problem | Solution | |
Disc can’t be played | – | The |
| – | Ensure the disc label is facing up. |
| – | Check if the disc is defective by trying another disc. |
| – | If you have recorded a Picture CD or MP3/Windows |
|
| Media™ Audio CD yourself, ensure that your disc |
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| contains at least 10 pictures or 5 MP3/Windows |
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| Media™ Audio tracks. |
| – | Region code incorrect. |
Picture freezes momentarily | – | Check the disc for fingerprints/scratches and |
during playback |
| clean with a soft cloth wiping from centre to edge. |
No return to | – | Reset the unit by switching the player off, then on |
disc is removed |
| again. |
The player does not respond to | – | Aim the Remote Control directly at the sensor |
the Remote Control |
| on the front of the player. |
| – | Reduce the distance to the player. |
| – | Replace the batteries in the Remote Control. |
| – | |
|
| signs) as indicated. |
Buttons do not work | – | To completely reset the player, unplug the AC |
|
| cord from the AC outlet for |
Player does not respond to some | – | Operations may not be permitted by the disc. |
operating commands during playback. |
| Refer to the instructions of the disc jacket. |
DVD Player cannot read | – | Use a commonly available cleaning CD/DVD to |
CDs/DVDs |
| clean the lens before sending the DVD Player for |
|
| repair. |
Menu items cannot be selected | – | Press STOP twice before selecting System Menu. |
| – Depending on the disc availability, some menu items | |
|
| cannot be selected. |
Unable to play DivX movies | – | Check that the DivX file is encoded in ‘Home |
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| Theater’ mode with DivX 5.x encoder. |
Unable to select Progressive Scan on/off | – | Check that the output of the video signal is switch to |
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| ‘YUV’. |
No sound during DivX movies playback | – | The audio codec may not be supported by the DVD |
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| player. |
An | – | Check that file size of the movies does not exceed |
not repeat |
| the file size of the CD disc during burning. |
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E n g l i s h
Visit us at www.philips.com/support for service support
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