Philips HD7811 manual This water would normally end up in the water reservoir

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	Problem	Solution
		It is perfectly normal for some drops of water to spill onto the counter.
		This may happen, for instance, when you place or remove the water
		reservoir. Be careful when removing used coffee pods, for there may
		still be some water on the pods.
		Do not remove the water reservoir when the coffee machine is
		heating up, as this may cause some water to leak out of the machine
		(this water would normally end up in the water reservoir).
		In all other cases, contact the Authorized Norelco Service Location
		nearest you.
	The lid cannot be opened.	A vacuum may have temporarily formed under the lid.Turn the
		machine off. Pull the lever up as far as it will go and wait 24 hours
		before opening the lid.
		Make sure that the hole in the center of the coffee pod holder is not
		clogged. If it is, unclog the hole by holding the coffee pod holder under
		a running faucet. If necessary, you can use a soft brush or a toothpick to
		unclog the hole.
		If problems continue to occur, contact the Authorized Norelco Service
		Location nearest you.
	The coffee machine produces less coffee than	Descale the machine (see 'Descaling').
	before.

The lid cannot be closed properly.

Check if a used coffee pod is sticking to the metal distribution disk. If this is the case, remove the used pod. Make sure that the sealing ring is lying flat.

The machine has been stored in a room that	Contact the Authorized Norelco Service Location nearest you.
was not frost-free.
The Senseo coffee is not strong enough.	Make sure you have used the correct number of pods and pressed the
	right button. Use 1 pod in combination with the 1-pod holder and the
	° button. Use 2 pods in combination with the 2-pod holder and the
	°° button;
	Check if the coffee pod(s) has/have been placed properly in the center
	of the pod holder, to prevent water from escaping along the edge of
	the pod(s). When you are using two coffee pods on top of each other,
	make sure that the flat Senseo sides of both pods are facing up and
	rounded sides are facing down. Press the pods lightly into the pod
	holder;
	Make sure you have not used the same pod twice by accident. Do not
	use a pod twice, as it will give the coffee a bad taste. Use a fresh pod
	for every brew;
	The coffee in the pod needs to be evenly distributed;
	If you prefer a more robust flavor, Senseo coffee pods with a stronger
	blend are available.
The Senseo coffee is too strong	If you prefer a milder flavor, Senseo coffee pods with a milder blend are
	available.
The coffee is not hot enough	Do not use cups that are too large. When using cups, make sure they
	have a capacity of 150 ml/app. 5.0 oz. When using a mug, make sure it
	has a capacity of 280 ml/10.0 oz.