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Guarantee and service

If you need service or information or if you have a problem, please visit the Philips website at www.philips.com or contact the Philips Consumer Care Centre in your country (you find its phone number in the worldwide guarantee leaflet). If there is no Consumer Care Centre in your country, go to your local Philips dealer.

Troubleshooting

This chapter summarises the most common problems you could encounter with the appliance. If you are unable to solve the problem with the information below, contact the Consumer Care Centre in your country.

Problem

Possible cause

Solution

The

There is a power

Check if the power supply

appliance

failure or the socket

works. If it does, plug in another

does not

to which the

appliance to check whether the

work.

appliance is

socket is live.

 

connected is not live.

 

The appliance is switched off.

The appliance is not suitable for the voltage to which it is connected.

The mains cord of the appliance is damaged.

Press the on/off button to switch on the appliance.

Make sure that the voltage indicated on the appliance corresponds to the local mains voltage.

If the mains cord is damaged, you must have it replaced by Philips, a service centre authorised by Philips or similarly qualified persons in order to avoid a hazard.

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Philips HP4667 manual Guarantee and service Troubleshooting, Problem Possible cause Solution, Does not To which