There is no sound.
Make sure your headphones are inserted all the way into the headphones jack.
Some songs do not show up or playback on the player.
•This player does not support copyright protected (DRM) WMA tracks bought from online music stores, only unprotected WMA files can be played back on this player.The song is in a format that is not supported by the player. Only MP3 and WMA files are supported.
•The audio file might be corrupted, try to playback the file on your PC first. If it does not play, rip the song again.
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