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There are no photos on my player after transfer.
If you cannot find the photos that you have transferred to your player, check the following:
• Did you transfer your photos using Windows Media Player? Files transferred via other
means will not appear on your device.
• Is the Philips Device Plug-in installed on your computer? Immediately after you have
transferred your photos in Windows Media Player, you should see a Philips screen
pop-up. If it does not appear, then the Plug-in is probably missing. To check whether this
Plug-in is available on your computer, go to Control Panel > Add or Remove
Programs and check if Philips Device Plug-in is listed. If not, re-install the software
from the supplied CD.
• You may have disconnected your device too soon after the photo transfer in Windows
Media Player was finished. Always wait for the Philips pop-up message to show and
disappear before you disconnect your device.
• Are your photos in JPEG format? Photos in other formats cannot be transferred to your
player.