09
45
En
Troubleshooting

Incorrect operation is often mistaken for trouble or malfunction. If you think that there is

something wrong with this component, check the points below. Sometimes the trouble may lie

in another component. Inspect the other components and electrical appliances being used. If

the trouble cannot be rectified after checking the items below, ask your nearest Pioneer

authorized service center or your dealer to carry out repair work.

Problem Remedy
The disc won’t play or is
automatically ejected after
loading.
• Make sure the disc is free from dirt and dust and is not damaged
(page 42).
• Make sure the disc is loaded with the label side face-up and
aligned properly in the disc tray guide.
• Incompatible region number: If the region number on a
DVD-Video disc does not match the number on the player, the disc
cannot be used (page 44). In this case the attention sentence
“Incompatible disc region number Can’t play disc” is displayed on
screen.
• Condensation inside the player: Allow time for condensation to
evaporate. Avoid using the player near an air-conditioning unit.
• Disc is loaded upside down: Reload the disc with the label side
face up.
• A SuperVCD that does not conform with the IEC standards might
not play normally.
Picture playback stops and
the operation buttons
cannot be used.
• Press STOP, then start playback again (PLAY).
• Switch the power off once, unplug from the wall socket, then plug
back in and switch on again using the front panel STANDBY/ON
button.
New settings made in the
Setup screen menus while a
disc is playing are
ineffective.
• Some settings can be changed while a disc is playing, but are not
effective until the disc is stopped then restarted: Press STOP,
then start playback again (PLAY).
Settings are canceled. • When the power is cut due to power failure or by unplugging the
power cord, settings will be canceled: Press STANDBY/ON on
the front panel to turn the player off. Wait for -OFF- to disappear
from the display, then unplug the power cord.
The remote control doesn’t
seem to work. • The remote control is too far from the player, or the angle with the
remote sensor is too wide: Use the remote within its operating
range (page16).
• The batteries are exhausted: Put in new ones (page 5).
No picture/No color. • Incorrect video connections: Check that connections are correct
and that plugs are inserted fully. Also check the video cable for
damage.
• TV/monitor or AV amplifier settings are incorrect: Check the
instruction manual of the connected equipment.
• The video output is set to progressive but your TV/monitor is not
compatible with progressive scan: See page 12 for how to set to
Interlace.
Screen is stretched or aspect
does not change. • The TV Screen setting in the Initial Settings menu is incorrect.
See page 43 for how to set it correctly for your TV/monitor.
DV510K_IBD_EN.book 45 ページ ２００８年３月２８日　金曜日　午前１１時５４分