Planar PE2010 manual Technical Support FAQ

TECHNICAL SUPPORT (FAQ) (cont.)

Problem & Question				Possible Solution
				*Check if the Power Switch is in the ON
Power LED is not on				position
				*Power Cord should be connected
				*Check if the PC system is Plug & Play
				compatible
				*Check if the Video Card is Plug & Play
No Plug & Play				compatible
				*Check if the D-15 plug pin of Video
				Cable is bent
				*Make sure the LCD Monitor Drivers are
				installed.
Picture is fuzzy				*Adjust the Contrast and Brightness
				Controls.
Picture bounces or a wave				*Move electrical devices that may cause
pattern is present in the picture				electrical interference.
				*Computer Power Switch should be in
				the ON position.
				*Computer Video Card should be snugly
				seated in its slot
				*Make sure monitor’s video cable is
The power LED is ON (Amber)				properly connected to the computer.
				*Inspect monitor’s video cable and make
but there’s	no	video or	no
				sure none of the pins are bent.
picture.
				*Make sure computer is operational by
				hitting the CAPS LOCK key on the
				keyboard while observing the CAPS
				LOCK LED. The LED should either
				turn ON or OFF after hitting the CAPS
				LOCK key.
Missing one of the primary				*Inspect the monitor’s video cable and
colors (RED,		GREEN,	or	make sure that none of the pins are
BLUE)				bent.
Screen image is not centered				*Adjust pixel frequency (CLOCK) and
or sized properly.				FOCUS or press hot-key (AUTO)
Picture has color defects				*Adjust RGB color or select color
(white does not look white)				temperature
Horizontal	or	vertical		*Use win 95/98 shut-down mode Adjust
				CLOCK and FOCUS or perform hot-
disturbances on the screen
				key (AUTO-key).

17