4.While IP Address lost or forgotten admin password –

To reset the IP address to the default IP Address “192.168.0.100” and the use name / password to factory default mode (default user name and password is admin). Press the hardware reset button at the front panel about 10 seconds. After the device is rebooted, you can login the management Web interface within the same subnet of 192.168.0.xx and default use name / password.

Hardware Reset

5. Customer Support

Thank you for purchase PLANET products. You can browse our online FAQ resource at the PLANET web site first to check if it could solve you issue. If you need more support information, please contact PLANET switch support team.

PLANET online FAQ :

http://www.planet.com.tw/en/support/faq.php?type=1

Switch support team mail address :

support_switch@planet.com.tw

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