![Electronic Hook Switch Overview](/images/new-backgrounds/11513/115133x1.webp)
Electronic Hook Switch Overview
The Plantronics family of wireless headsets are designed to work with a wide range of telephone systems. Plantronics has developed the Electronic Hook Switch (EHS) range to enable customers to answer and end calls away from their desks. This is especially important where the physical design of the telephone does not allow for the use of Plantronics traditional HL10 lifter which also performs this function. This document provides guidance on the current system compatibility for the Electronic Hook Switches. For telephones not listed on this guide refer to the ‘Find My Headset’ tool on Plantronics.com
System Compatiblity Overview |
|
| ||||
|
| Operational Performance |
|
| ||
|
|
|
|
|
| |
| Electronic |
| Electronics Hookswitch |
|
| |
Manufacturer | Hookswitch | Ringer | controls | Page | Phones Supported | |
Alert |
|
| No. | |||
| type | Phone | Headset |
| ||
|
|
|
| |||
Aastra DeTeWe | Yes | Yes | Yes | 2 | OpenPhone 63, 65, 71, 73, 75, 73IP, 75IP | |
Aastra Intelligate | Yes | Yes | Yes | 3 | Office 60IP, 70IP, 80IP | |
Agfeo | Yes | Yes | Yes | 4 | ST30, ST40 | |
Alcatel | Yes | No* | Yes | 5 | IP Touch 4068, IP Touch 4028, IP Touch 4038, 4029, 4039 | |
Auerswald | No | Yes | Yes | 6 | COMfort 1000, COMfort 1200, COMfort 2000 Plus, COMfortel 2500 | |
Avaya | N/A | Yes | Yes | Yes | 7 | 2420, 4610, 4610SW, 4620, 4620SW, 4621, 4622, 4625, 5420, 5610, 5620 |
Avaya | N/A | Yes | No | Yes | 7 | 9620, 9630, 8410, 8411, 6416, 6424 |
Avaya Integral | AEI | Yes | Yes | Yes | 8 | TH13, T3 Comfort |
Cisco | HHC | Yes | Yes | Yes | 9 | 7942G, 7945G, 7962G, 7965G, 7975G |
Funkwerk | Yes | Yes | Yes | 10 | CS290U, CS410, CS410U, | |
Siemens optiPoint | Yes | Yes | Yes | 11 | optiPoint 410 with Acoustic Adapter, optiPoint 500 with Acoustic Adapter, optiPoint 600 | |
|
|
|
|
|
| with Acoustic Module, optiPoint 420 with Acoustic Adapter |
Siemens openStage | Yes | Yes | Yes | 12 | openStage 40, openStage 60, openStage 80 | |
Snom | N/A | Yes | Yes | Yes | 13 | 320, 360, 370 |
Yes | Yes | Yes | 14 | Octophon F20 with Acoustic Adapter, Octophon F30 with Acoustic Adapter, Octophon F40 | ||
|
|
|
|
|
| with Acoustic Adapter, Octophon F50 with Acoustic Adapter, System F900 an F20/F30/F40 |
|
|
|
|
|
| with Acoustic Adapter |
Tiptel | Yes | Yes | Yes | 15 | 85 System | |
|
|
|
|
|
|
|
Order Information
*The
VoyagerTM 510
CS70N
Standlone SKU for use with any |
| Avaya Wireless Headsets with integrated EHS |
|
|
|
|
| |||
Plantronics Wireless system |
|
|
|
|
|
| ||||
|
|
|
|
|
|
|
|
| ||
EHS Type | Part No. | Description | Part No. | Description | Part No. |
|
|
|
|
|
|
|
|
|
|
| CS60 | ||||
|
|
| AWH450N |
|
|
|
| |||
|
|
|
|
|
|
|
| |||
|
|
|
| (Monaural |
|
|
|
|
| |
|
| NC) |
|
| EHS modules allow remote call answering. |
| ||||
|
|
|
| |||||||
|
|
|
|
|
|
|
|
| ||
|
|
|
|
|
|
|
|
|
| |
AEI |
|
|
|
|
|
|
|
|
| |
| (Tenovis branded) |
|
|
|
|
|
|
| ||
|
|
|
|
|
|
|
|
| ||
|
| (Binaural |
|
|
|
|
| |||
AEI P | NC) |
|
|
|
|
|
| |||
|
|
|
|
|
|
| ||||
| (Plantronics branded) |
|
|
|
|
|
|
|
|
|
HHC |
|
|
|
|
|
|
|
| SupraPlusTM Wireless | |
|
|
|
|
|
|
|
|
| ||
|
|
|
|
|
| For detailed information on what to order and how to set up EHS on each |
| |||
|
|
|
|
|
| of these systems, please click on table to take you to the appropriate page. |
| |||
Plantronics Ltd | Plantronics Ireland | Plantronics GmbH |
| Plantronics B.V. | Plantronics Sarl | Nordic Region | Plantronics Middle East, | Plantronics Iberia, | Plantronics Acoustics | |
Wootton Bassett, UK | Regus House, | Hürth, Deutschland |
| Hoofddorp, Nederland | Finland: 0800 117 095 | Eastern Europe and Africa | S.L.Madrid, España | Italia Srl, Milano, Italia | ||
0800 410014 | Harcourt Centre, Harcourt Rd | Deutschland: 0800 9323 400 | (0)0800 PLANTRONICS |
| Sverige: 0200 21 46 81 | +44 (0)1793 842443 | 902 41 51 91 | Numero Verde: 800 950934 | ||
+44 (0)1793 842200 | Dublin 2 |
| Österrreich: 0800 242 500 | 0800 7526876 (NL) |
| Danmark: 8088 4610 |
| Portugal |
| |
| Office: ++353 (0) 1 477 3919 | Schweiz: 0800 932 340 |
| 00800 75268766 (BE/LUX) | +33 (0)1 41 67 41 41 | Norge: 800 11336 |
| 800 84 45 17 | 1 | |
| Service ROI: 1800 551 896 |
|
|
|
|
|
|
|