Electronic Hook Switch OverviewEdited by Foxit PDF Editor
Copyright (c) by Foxit Software Company, 2004
For Evaluation Only.
The Plantronics family of wireless headsets are designed to work with a wide range of telephone systems. Plantronics has developed the Electronic Hook Switch (EHS) range to enable customers to answer and end calls away from their desks. This is especially important where the physical design of the telephone does not allow for the use of Plantronics traditional HL10 lifter which also performs this function. This document provides guidance on the current system compatibility for the Electronic Hook Switches. For telephones not listed on this guide refer to the ‘Find My Headset’ tool on Plantronics.com
System Compatiblity Overview
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Manufacturer | Electronic |
| Electronics Hookswitch |
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Ringer | Controls |
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| Hookswitch | Alert |
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Agfeo | Yes | Yes | Yes |
| 2 | ST30, ST40 |
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Alcatel | Yes | No* | Yes |
| 3 | IP Touch 4068, IP Touch 4028, IP Touch 4038, 4029, 4039 |
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Auerswald | EHS Module | No | Yes | Yes |
| 4 | COMfort 1000, COMfort 1200, COMfort 2000 Plus, COMfortel 2500 |
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Avaya | N/A | Yes | Yes | Yes |
| 5 | 2420, 4610, 4610SW, 4620, 4620SW, 4621, 4622, 4625, 5420, 5610, 5620, 9620, 9630 | VoyagerTM 510 |
Avaya Tenovis | AEI | Yes | Yes | Yes |
| 6 | T3 Classic with Interface Adapter, T3 COMfort with Interface Adapter, TH13, TM13 |
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Aastra DeTeWe | EHS Module | Yes | Yes | Yes |
| 7 | OpenPhone 63, OpenPhone 65 |
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Funkwerk | Yes | Yes | Yes |
| 8 | CS290U, CS410, CS410U, |
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Siemens | Yes | Yes | Yes |
| 9 | optiPoint 410 with Acoustic Adapter, optiPoint 500 with Acoustic Adapter, optiPoint 600 |
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| with Acoustic Module, optiPoint 420 with Acoustic Adapter |
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| Yes | Yes | Yes |
| 10 | Octophon F20 with Acoustic Adapter, Octophon F30 with Acoustic Adapter, Octophon F40 |
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| with Acoustic Adapter, Octophon F50 with Acoustic Adapter, System F900 an F20/F30/F40 |
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| with Acoustic Adapter |
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CS70
*- In applications where the EHS cannot control the phone, the user should always remember to press the headset call control button to end call, even if the call is terminated by the caller. this will ensure that your headset is available to accept the next incoming call.
For detailed information on what to order and how to set up EHS on each of these systems, please click on table to take you to the appropriate page.
Order Information
| Standlone SKU for use with any | Avaya Wireless Headsets with integrated EHS |
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| Plantronics Wireless system |
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| EHS Type | Part No. | Description | Part No. | Description | Part No. |
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| CS60 | |
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| AWH450/A72236-02 (Euro) |
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| AEI |
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| (Tenovis branded) |
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| AEI P |
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| (Plantronics branded) |
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| SupraPlusTM Wireless | ||
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| Plantronics Ltd |
| Plantronics Ireland | Plantronics GmbH |
| Plantronics B.V. |
| Plantronics Sarl | Nordic Region | Plantronics Middle East, | Plantronics Iberia, | Plantronics Acoustics | |
| Wootton Bassett, UK |
| Citywest Business Campus | Hürth, Deutschland |
| Hoofddorp, Nederland | Finland: 0800 117 095 | Eastern Europe and Africa | S.L.Madrid, España | Italia Srl, Milano, Italia | |||
0800 410014 |
| Dublin 24 | Deutschland: 0800 9323 400 | (0)0800 PLANTRONICS | No Indigo: 0825 0825 99 | Sverige: 02002 14681 | +44 (0)1793 842443 | 902 41 51 91 | Numero Verde: 800 950934 | ||||
+44 (0)1793 842200 |
| Office: +353 (0)1 4693725 | Österrreich: 0800 242 500 | 0800 7526876 (NL) |
| 0,15 | Danmark: 8088 4610 |
| Portugal |
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| Service ROI: 1800 551 896 | Schweiz: 0800 932 340 |
| 00800 75268766 (BE/LUX) | +33 (0)1 41 67 41 41 | Norge: 800 11336 |
| 800 84 45 17 |
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| UK: 0800 410014 |
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