Plantronics Base Front, Base Rear, 1Identify the Components, Headset, S11 QUICK START GUIDE

Base Front	Base Rear
1 Headset Holder	15	Speak Level Switch
(P/N 46356-01)		Configuration Switch
	16

2Online Indicator Light

3	Listen Volume Control	17	Short Cord
			(P/N 40974-01)
4	Mute Indicator Light	18	AC Power Adapter
			(P/N 45671-01)

S11 QUICK START GUIDE

1Identify the Components		21	2 Setup	2.5
	1		22	2.4
	2			2.8
	11
3	10

5Handset Indicator Light

6	Headset/Handset Switch	Headset
7	Headset Jack	19	Cord
8	Headset Indicator Light	20	Clothing Clip
9	Mute Button		(P/N 43220-01)
10	Speak Volume Control	21	Headset Assembly

19

Tone			9
	Speak
Listen	Volume
	M u t	e		20
		Headset	8
Handset

4

5 6 7

2.1 2.3 2.2

The S11 Telephone Headset System is designed for use with an existing telephone.

2.1 Turn the S11 base over and insert the headset holder .

2.2Remove the handset cord from your telephone and

plug it into the S11 handset jack .

2.3 Using the short cord , connect the S11 telephone line jack to your telephone handset jack.

11 Tone Control 22 Voice Boom

12AC Power Adapter Jack

13Handset Jack

14Telephone Line Jack

3.1 3.2

13	14					17	2.4	Plug the headset cord into the headset jack .
							2.5	Connect the AC power adapter	to the S11 AC power
								adapter jack and a wall outlet.
12							2.6	Put on headset.
							2.7	Press the headset/handset switch	and pickup the
	Configuration			Tx Level
	1	2 3 4 5	6	Hi Low				handset (headset indicator light	on).
							2.8	Slide the configuration switch until you hear a clear
		16			15	18		dial tone through the headset.
								Trying other settings will not harm the amplifier or

your telephone.

3.3

3Using the Headset

3.1Place the headset on your head.

3.2Position the voice boomnear the corner of your mouth.

CLOTHING CLIP

3.3 The clothing clip keeps the headset free from the weight of the cord. Attach the clip to your clothing at about chest level. Allow enough slack in the cord (approximately 6 inches) to permit your head to move without pulling on the headset or the clothing clip.

You are now ready to make or receive calls.

4 Placing a Call

4.1With the headset in position, begin placing a call by

pressing the headset/handset switch . (Headset indicator light on.)

4.2Lift the handset off-hook.

4.3 Make sure mute button is off (Mute indicator light off).

If you don’t hear a dial tone, see Troubleshooting.

4.7 / 5.2	4.6
4.3 / 5.3	4.1 / 5.1

4.4Dial a friend or co-worker. When your party answers, speak normally.

4.5If your friend or co-worker cannot hear you or you hear a

buzz or hum, move the configuration switch to another setting.

4.6Adjust how loud you sound to the other party by first

moving the speak level switch , then fine-tuning with the speak volume control .

4.7Adjust the volume of the other party’s voice by using the

listen volume control .

5 Receiving a Call

5.1With the headset in position, when your telephone notifies

you of an incoming call, press the headset/handset switch , (headset indicator on), place the handset off-hook. Begin speaking.

5.2The volume of the incoming call can be adjusted by moving

the listen volume control on the front of the S11.

MUTE FEATURE

5.3 When you activate the mute button , the calling party cannot hear your voice but you will be able to hear the calling party.

TROUBLESHOOTING

I cannot hear a dial tone.

■Make sure all cable connections are correct and firmly in place.

■Pay special attention that handset cord is properly connected.

■Ensure AC power adapter is connected and power is on.

■Make sure you have pressed the headset button and the headset indicator is on.

■Make sure the telephone handset is off-hook.

■Adjust listen volume control.

■Adjust the compatibility slide switch.

■Ensure that the headset is centered on your ear.

Caller cannot hear my voice.

■Make sure the mute button is turned off (indicator off).

■Increase the outgoing volume by adjusting the speak volume control

■Adjust headset so the microphone is closer to your mouth.

I hear a hum in the headset.

■Adjust the compatibility slide switch until the sound is clear. Trying other settings will not harm the amplifier or your telephone.

Plantronics Help Desk

The Plantronics Help Desk is ready to assist you!

Dial 1-800-544-4660, Sunday 5:00 p.m. through Friday 5:00 p.m. Pacific Standard Time or visit our website at www.plantronics.com.