Upgrade Firmware

Firmware is internal software that runs within a headset system. Occasionally, new firmware is made available to improve product performance and/or add functionality. To upgrade the system firmware, complete the following:

1Ensure your Savi Office base is connected directly to your PC. (Not to your docking station or a USB hub.)

2Follow the link in the firmware release announcement to locate the two upgraded firmware files.

3Download the two firmware files (*.hex and *.fwu) to your local PC.

4Go to the “Support” screen and click on the blue arrow next to Firmware – Base.

5Locate the firmware *.hex file you saved on your PC and click “Open”.

6You will see the firmware version populate the Firmware – Base field.

7Click “Install” to start the *.hex firmware upgrade.*

8Another screen will appear asking you not to remove your device during the upgrade process. Click “Yes” to continue the upgrade.

9After the installation has been completed, you will receive an “Upgrade Succeeded” message or an “Upgrade Failed” message. For either message, follow the instructions to unplug both the power and USB cables and reattach them. Then click “OK”.*

10This will return you to the “Audio Control” screen.

11To complete the firmware upgrade, go back to the “Support” screen and click on the blue arrow next to Firmware – Base.

12Locate the firmware *.fwu file you saved on your PC and click “Open”.

13You will see the firmware version populate the Firmware – Base field.

14Click “Install” to start the *.fwu firmware upgrade.

15Another screen will appear asking you not to remove your device during the upgrade process. Click “Yes” to continue the upgrade.

16 After the installation has been completed, you will receive an “Upgrade Succeeded” message or an “Upgrade Failed” message. For either message, follow the instructions to unplug both the power and USB cables and reattach them. Then click “OK”.*

*If the upgrade failed, try the upgrade process one more time. If it fails again, please contact technical support.

NOTE While the installation is in process the GUI will be disabled until the firmware upgrade is complete.

Upgrade Software

Occasionally, new software is made available to improve product performance and/or add functionality. To upgrade the software:

1Follow the link in the software release announcement to get the updated installer package.

2Download the software installer package to your local PC.

3Run the installer package to install the latest version of the software.

The upgrade will take effect immediately.

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Plantronics WO100 manual Upgrade Firmware, Upgrade Software

WO100 specifications

The Plantronics WO100 is an innovative wireless headset designed to provide users with an exceptional audio experience while ensuring comfort and versatility. As communication technologies continue to evolve, the WO100 stands out as a reliable choice for both professional and personal use, thanks to its advanced features, robust performance, and user-friendly design.

One of the standout characteristics of the WO100 is its wireless connectivity. Utilizing Bluetooth technology, the headset seamlessly connects to smartphones, tablets, and computers, allowing users to move freely while enjoying high-quality audio. With a wireless range of up to 100 meters, users can easily multitask, whether they are taking calls, attending virtual meetings, or listening to music.

Comfort is paramount in the design of the WO100. The headset features plush ear cushions and an adjustable headband, providing a customizable fit for prolonged use. The lightweight construction ensures that users can wear the headset for hours without discomfort, making it ideal for long work sessions, gaming marathons, or leisurely listening.

Audio quality is another highlight of the WO100. With advanced noise-cancellation technology, the headset effectively filters out background noise, allowing for crystal-clear communication. This feature is particularly beneficial in busy environments, where external sounds can disrupt conversations. The WO100 also delivers rich sound quality, making it perfect for listening to music, podcasts, or audiobooks.

The battery life of the WO100 is impressive, offering up to 24 hours of continuous use on a single charge. This longevity ensures that users can rely on the headset for daily tasks without the need for frequent recharging. Additionally, a quick charge feature allows users to gain hours of listening time with just a short charging session—perfect for when time is of the essence.

User-friendly controls located on the headset provide easy access to playback, volume adjustments, and call management features. Voice prompts offer guidance during pairing and provide notifications on battery status, making it hassle-free to operate.

In summary, the Plantronics WO100 wireless headset excels in combining comfort, sound quality, and advanced connectivity features, making it an excellent choice for anyone in need of a dependable and high-performing audio solution. Whether for professional calls or leisure listening, the WO100 meets the diverse needs of today’s users, positioning itself as a top contender in the wireless headset market.