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manual Savi Office WO300/WO350 Wireless Headset System
Models:
WO350
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Troubleshooting
Install
Error messages
Configure and Test Call
Savi Office WO300/WO350 Wireless Headset System
Refer to the CD for Animated Set Up instructions
Adjust the Headband
Checking Headset Battery Level
Device Settings - Base
Conferencing In Up to Three Additional Headsets
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Savi
®
Office WO300/WO350 Wireless Headset System
with Optional HL10
™
Lifter
User Guide
Page 2
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Contents
with Optional HL10 Lifter User Guide
Savi Office WO300/WO350 Wireless Headset System
Welcome
Refer to the CD for Animated Set Up instructions
Using Your Savi Office Wireless
Contents
9 Troubleshooting and Common Questions
Package Contents and Features
Savi WO1 Base Features
1 Package Contents and Features
Animated Setup Guide
1.1 Savi WO1 Base
1.2 Savi Headset
Savi WH350 Headset Features
Charge Cradle
WH300 Headset
Additional HL10 Lifter Parts If Required
1.3 HL10 Lifter Optional
HL10 Lifter
Ringer Microphone
2.2 Connecting Base to Desk Phone
2 Base Set Up
2.3 Connecting Power Supply to Base
2.1 Attaching Charge Cradle to Base
3.1 Adjust the Headband
3 Headset Set Up
3.2Adjust the Mouthpiece
3.3 Docking and Charging the Headset
4.1 Checking Configuration
4 Configure and Test Call
4.2 Making a Test Call with Desk Phone
5.1 Installing Lifter
5 Lifter Set Up Optional
5.2 If You Do Not Hear a Dial Tone
5.3 Additional Parts If Required
6.1 Installing USB Cable
6 PC Set Up
6.2 Installing Plantronics Software
6.3 Making a Test Call with PC
Powering Up Headset
7 Using Your Savi Office Wireless Headset System
To place a call
To answer a call
Placing, Answering, and Ending Calls with PC
Switching Between Desk Phone and PC Audio
Mixing Desk Phone and PC Audio
To place a call
Muting the Headset
Conferencing In Up to Three Additional Headsets
Subscribing a Master Headset
Setting the Range
Setting Default Line to Desk Phone or PC
Subscription Button Indicator Light
Desk Phone and PC Talk Buttons Indicator Lights
Headset Indicator Light
Checking Headset Battery Level
Talk Time
Headset Call Control Button Functions
8 Plantronics Software Platform
Plantronics Update Manager
Softphone Support
Device Settings - Base
Battery Life
Devices Tab
Plantronics Control Panel
Device Settings - Advanced
Device Settings - Headset
Device Settings - Security
Applications Tab
About Tab
Preferences Tab
Help for Device Settings - Advanced
Help for Device Settings - Base
I can’t hear a dial tone at the headset
9 Troubleshooting and Common Questions
I hear static
No audio connection to PC
Plantronics, Inc 345 Encinal Street