Troubleshooting Problems, Symptom Problem Solution | Polaroid a300

11 Troubleshooting Problems

The troubleshooting guide is designed to help you. If problems continue, please contact customer support. Details are provided under “Getting Help”.

	Symptom	Problem	Solution
	I receive an error message	Polaroid Digital camera driver”	Shut down all other applications and
	when I am installing the	does not load.	attempt to reinstall the driver.
	Polaroid Digital camera
	Polaroid Digital camera		Check to see if the USB controller in your
	driver.		Check to see if the USB controller in your
	driver.		BIOS is activated. Please refer to Polaroid
			BIOS is activated. Please refer to Polaroid
			website for how to active USB controller
			in BIOS.

	I cannot upload images to	Connection failure.	Check all cable connections are secured.
	my computer.
	my computer.	Incorrect driver type.	Set the camera’s driver type to the Mass
		Incorrect driver type.	Set the camera’s driver type to the Mass
			Storage mode.

	I cannot run the Polaroid	Conflict with another camera	If you have another camera installed on
	Digital camera driver”.	driver or capture device.	your computer, remove it and it’s driver
			completely from your system to avoid
			conflicting with your camera.

	My CD Installation wizard	The auto installation file is	Go to the computer desktop. Right click on
	does not work.	switched off or the CD-ROM is	“My Computer”. Click “Properties”. Select
		disconnected.	“Device Manager”. Double click on “CD-
			ROM”, double click on “CD-R (normally the
			manufacturer’s name. Click on “Settings”.
			Ensure both “Auto insert notification” and
			the “disconnect” are ticked off. If you
			change the settings the computer will ask
			you to restart your PC. Click “Yes”.

	I get a blurred image when	There may be a momentary delay	Hold your camera steady until you hear
	uploading my images to my	between pressing the shutter	a beep which indicates the exposure is
	computer.	button and the actual exposure.	completed.

66	Polaroid Digital Camera User Guide
	www.polaroid.com

Image 66

Polaroid a300, a310 manual Troubleshooting Problems, Symptom Problem Solution

Contents

Megapixels Digital Camera Product Overview Front ViewBack View Tripod mount 22.USB port 23.Battery / SD card door Bottom View Table of Contents Polaroid Digital Camera User Guide Polaroid Digital Camera User Guide Getting Started Camera Package Contents Attaching the Wrist Strap Using Your Battery Checking the Battery Power LevelLimit the following activities that reduces battery life Turning the Camera On and Off How to Navigate Menus Camera Setting Default SettingChecking Camera Status Video mode Playback Mode Capture Mode Playback ModeCamera Modes Drive D Drive ModePress Button to select Mode Setup Menu SetupFormatting the Internal Memory Setting the date and time Setting the Current Date and TimeSetting the date format Press the or button to select Setup Press the button Auto Power Save Setting 5 MINOFF Setting Press Button Setting the Beep Sound On/OffSetting Frequency Press Button to select Beep Language Setting Display LanguageSetting the Date Stamp On and Off Stamp Resetting to Default Settings Default Switching the Information Display and LCD Screen On and Off Taking a Picture Taking PicturesBefore you take pictures, please read this note first Outdoor Pictures Without the Flash Setting Flash Mode Polaroid Digital Camera User Guide Setting Self-timer SEC Zoom Feature Setting the Image Size and Quality Image Size Setting Quality Setting Exposure Setting Exposure CompensationDesired setting Press Button Press Button Button to select Setting the White Balance for Pictures White Balance Auto Daylight Cloudy Tungsten Fluorescent Recording Video Clips Recording Video Clips Setting Video Resolution Setting the White Balance for Video Clips Reviewing and Managing Pictures and Video Clips Reviewing the PicturesReviewing Picture and Video Clip Files in Thumbnail Auto Play Auto PlaySet Auto Play Direction Setting Auto Play Interval Start Auto Play Playing the Video Clip Protect or Unprotect Pictures or Video ClipsProtect Deleting Pictures or Video Clips Print Settings Printing ProceduresAbout PictBridge Cancelling Printing Printing ErrorsSelecting PictBridge Mode Camera/Printer Connection This Image ALL ImagesALL Index Press the button to select the print settings Specifying the Number of Copies Selecting Print Layout Setting the File Name On/OffSetting the Date Stamp On/Off Borderless Selecting Paper Size PrintingPress Button to select Print Dpof Digital Print Order Format Dpof Press the Print button on the printer to start printing Using the SD Secure Digital Card Using the SD CardMemory Card Precautions Inserting the SD Card Removing the SD Card Formatting the SD Card Copy to Card Cancel Installing the Software onto a Computer Installing the Software Mac Software Included with Your Camera ArcSoft PhotoStudio Picture Editing SoftwareArcSoft PhotoPrinter Picture Editing Software Microsoft NetMeeting Web Cam software Computer System Requirements Transferring Pictures and Video Clips to Your Computer Before You Transfer Files Connecting to Your Computer Connecting with the USB Cable Transferring Pictures and Video Clips Using the Camera as a Web Cam Setting up NetMeeting Start NetMeeting Troubleshooting Problems Symptom Problem Solution Save operation is complete Cannot erase pictures Getting Help ArcSoft Software Help Technical Specifications Appendix Polaroid Digital Camera User Guide Storage Capacities Recordable ImagesUnits Images 1GB SD Recordable Video Length Uninstalling Polaroid Digital driver PC Only For Windows 98SE Users Camera Default Settings Camera Mode Description Default Camera Cautions Tips, Your Safety & MaintenanceRegulatory Information FCC Notice