For Macintosh® Users: |
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| Symptom | Solution | Problem |
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| I receive an error message when I | ION® Digital Camera Driver does | Shut down all other applications and attempt to re- |
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| am installing the ION® Digital Camera | not load. | install the driver, or download the updated driver from |
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| Driver. |
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| You have lost power to your ION® Digital Camera by either: |
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| All the images I have taken do not | Insufficient battery power | Upload all images to your Mac as soon as possible. |
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| appear on the ION® Digital Camera. |
| (please refer to Battery Guidance section in User’s |
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| Manual.) |
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| Removing the battery without being | If you need to change batteries, and retain the images |
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| connected to your Mac (turned on) via | in your ION® Digital Camera’s memory, ensure you are |
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| the USB cable. | connected to a Mac which is turned on via the USB |
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| cable, which will then draw power from the Mac whilst |
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| you insert fresh batteries. |
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| I cannot upload images to the Mac | Connection failure | Check all cables connections are secured. |
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| LCD display is flashing. | Battery power is too low to continue | Upload saved images immediately, then replace battery. |
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| taking images. |
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| I cannot run the ION® Digital Camera . | Conflict with another camera driver | If you have any other camera installed on your computer, |
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| capture device. | remove the camera and it’s driver completely from your |
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| system to avoid conflict with another camera or |
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| capture device. |
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| Black corner appears on the images | Lost corner of images. | Make sure you slide the lens cover to the desired |
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| taken. |
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| I hear a low “beep” when trying to | Insufficient light. | Take your images in better light condition. |
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| take an image. |
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| Check your lens cover is open. |
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Please also refer to the help files & User Guides that accompany the enclosed applications. For further information and support, please visit our website:
46 | ION® Digital Camera User Guide |
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