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• Printing shows very pale or inconsistent results.
Possible Cause
A • Ribbon cartridge have been stored improperly or is damaged.
B • Cards may not meet specifications.
C • Contrast and/or Intensity may be set to values which are too high.
D • Dust or embedded contamination on elements of the Print Head.
>> Solution
A1 • Change ribbon cartridgeand print again.
B1 • Use a different supply of cards.
C1 • Adjust Contrast and/or Intensity values in software.
D1 • Perform a Cleaning of the Print Head (see 4 • 2Cleaning the Print Head).
• Printing shows blurry printed image.
Possible Cause
A • Ribbon cartridge may not be correctly positioned.
B • Ribbon may not be synchronized on the correct color panel position.
C • Cards may not meet specifications.
D • Dust inside the printer and/or dirty Cleaning Roller.
>> Solution
A1 • Open cover and replace ribbon cartridge, make sure it locks in place.
A2 • Check that the ribbon is properly rolled onto the ribbon cores of the cartridge.
A3 • Push down on the cover until the lid engages properly.
A4 • Ribbon will automatically synchronize.
A5 • Print again.
B1 • Open cover and replace ribbon cartridge, make sure it locks in place.
B2 • Push down on the cover until the lid engages properly.
B3 • Ribbon will automatically synchronize.
B4 • Print again.
C1 • Use a different supply of cards.
D1 • Perform a cleaning of the Print Head (See 4 • 2Cleaning the Print Head).
D2 • Replace Cleaning Roller (See 4 • 3Card Cleaning Cartridge).