Instruction ManualManual
TROUBLESHOOTING GUIDE
Check the following guide for a possible correction to a problem before contacting customer support.
Symptoms | Correction | ||
No power | • Connect the power plug into the wall outlet securely. | ||
| • Verify the connection from the VCR video output to the TV video input is secure. Then switch | ||
Dark, Poor or No picture | TV to the appropriate Video mode by pressing TV/V IDEO button. | ||
• Adjust picture setting for tint, color brightness and sharpness. | |||
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| • Verify coaxial cable from antenna is connected to RF IN. | ||
| • Connect the audio cables into the terminals securely. | ||
| • Verify the connection from the VCR audio outpu | t to the TV audio input. Then switch to the | |
No sound | appropriate mode on the receiver. Refer to your audio amplifier owner’s manual. | ||
| • Verify the volume is at an appropriate level |
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| • The mute feature may be enabled, press MUTE button to verify. | ||
| • Check whether AMP your receiver is set to the TV mode (if connected). | ||
| • Check whether the antenna is well connected to the TV receiver. | ||
No TV signal | • Unplug the TV from the wall for 30 seconds, then plug in and try again. | ||
| • Unplug the antenna connection from the back of | the TV, unplug the TV from the wall. | |
| Wait for 30 seconds, then power on again. |
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Stripe or purple interference | • Interference may come from high frequency sources such as a broadcasting station, poor | ||
appears in the screen | ground connection in cable used, or non shielded audio speakers too close to the picture tube. | ||
Picture becomes snowy. | • Verify the antenna lead wire is in working condition . | ||
• Verify the antenna is connected securely to the RF in jack . | |||
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Picture with multi | • Change the direction o f antenna to minimize the multi image. | ||
• The video frequency radiated from TV station can be reflected by tall buildings, high tower, etc. | |||
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| • Make sure the Air/Cable setting is correct. |
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TV channel not received | • Channel may be locked with block channel fe ature, such as Parental Control. Refer to manual. | ||
| • Check Add/Erase feature, as channel may be have been erased during set up. Refer to manual. | ||
Black box appears on screen. | • Closed Caption to Text feature may be active. |
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| • Batteries may be weak. Replace batteries. |
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Remote control doesn’t operate. | • Check the batteries are installed with the correct +/ - polarity. | ||
| • Make sure remote sensor is not blocked by anything, including deflection from a glass cabinet. | ||
Brightness is unstable or noises are | • What you’re viewing may be effect of the copy protection circuitry required on all DVD players. | ||
• Do not connect and monitor through another VCR. | |||
produced on playback pictures | |||
• Try another disc. |
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| • Place the disc with the graphics side up and clear side down. | ||
| • Place the disc on the disc tray correctly inside the guide. | ||
| • Make sure the disc is free from scratches & fingerprints. | ||
The DVD video player | • Press the SETUP button to turn off the menu screen. | ||
doesn’t start playback | • Cancel the parental lock function o r change the parental lock level. (Preset password: 1225.) | ||
| • Turn the power off then disconnect the power plug for 30 seconds and reinsert it back into the | ||
| wall. Power on again. |
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| • Use region 1 disc only. |
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| • Reburn disc a s the software edition used may not be compatible with the player. Check | ||
| software maker’s web site for instructions. |
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MP3 won’t read disc | • Use new editions of software such as Voyetra Audiostation 4, Adaptec’s “Easy CD Creator” or | ||
or it skips | NT 1. Roxio’s Toast Titanium, etc. |
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| • Make sure MP3 file are not encoded with a variable bit rate such as provided by Real | ||
| Networks. |
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| • Make sure the timer recording is set correctly. |
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Timer recording failure | • Make sure power is off. To activate timer and verify you indicated proper AM/PM mode. | ||
| • Make sure the clock is set correctly. |
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Cannot go into Record mode. | • Make sure the tape has a safety tab. If needed, cover the hole with adhesive tape. | ||
Playback picture is partially noisy | • Adjust tracking control for a better picture by pressing the TRK+/- key. | ||
Cannot view a tape but the audio is | • Head cleaning may be necessary. |
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OK |
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Video or color fades in and out when | • This could be the result of copy guard protection. You cannot copy a copyrighted video tape. | ||
making a copy of a video tape. | |||
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Cannot remove the tape | • Check if the player is in the TV/VCR mode. If not, press the TV/VCR key to switch the mode. |
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