Polycom 100 installation instructions Maintenance, Case of Difficulties

Models: 100

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Maintenance

Clean equipment with a soft, dry cloth. Do not use alcohol or petroleum-based cleaners.

VoiceStation 100 Installation Instructions and User’s Guide

In Case of Difficulties

No Dial Tone

Check that all connections are correct and tight.

Make sure the short cable is connected to a standard analog phone line.

Try a different telephone line.

Telephone Does Not Ring

Adjust the Ringer with the Volume Up button.

Short Silences, Echoes, or Clipped Speech

Don’t move VoiceStation™ 100 while it’s in use.

Keep your hands away from the unit during calls.

Keep papers, cups, coffee pots,

and other objects away from the unit.

At the beginning of a call, allow each speaker present to speak in turn for a few moments to enable VoiceStation 100’s electronics

to adjust to the acoustic environment.

The other party may be using low quality equipment or a half-duplex conference bridge, in which case there is little that you can do.

Muffled or "In a Well" Reception

Speak closer to the unit so the microphones can pick up your speech.

Add more sound absorbing surfaces to the room, (carpets, curtains, etc.).

Excessive Noise

Noisy equipment such as a computer, or fan may make it difficult to hear the other party. Both parties should turn off noisy equipment.

Try calling again to see if a different line provides a better connection.

Physical Damage

If physical damage causes internal parts to become accessible, disconnect VoiceStation 100 immediately.

Do not reconnect VoiceStation 100

to the network until it has been repaired by a Polycom authorized repair center.

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Polycom 100 installation instructions Maintenance, Case of Difficulties