Polycom VVX 300 manual Transferring Calls, Forwarding Calls, Placing Conference Calls, Favorites

Transferring Calls

From Calls view, press Transfer or , and call the other party. When you hear the ringback tone, or after you talk with the other party, press Transfer or again. Press Blind to complete a transfer without waiting for the ringback tone.

Forwarding Calls

To enable call forwarding, press Forward from Home or Lines view. Select the forwarding type to enable, enter a forwarding number, and press Enable.

To disable call forwarding, press Forward from Home or Lines view, select the forwarding type to disable, and press Disable.

To enable per-call forwarding: As your phone rings, press Forward, enter the forwarding number, and press Forward.

Placing Conference Calls

Call the first party, and after the call connects, press More, and select Confrnc. Then, dial and connect with the second party and press Confrnc again.

From Lines or Calls view, you can:

•Press Hold to hold all participants.

•Press End Call to remove yourself from the call, but keep the other participants connected.

•Press Manage (if available) to manage each participant.

•Press Split to end the conference and hold all participants.

Timesaver: Placing Conference Calls

If you have an active and held call, press Join to set up a conference.

Favorites

Favorites are contacts you call most often. Your Favorites list displays all your Favorites. A smaller number of Favorites displays in Lines view.

•To view your Favorites list—From Home view, press

and select Directories> Favorites.

•To make a contact a Favorite— Navigate to your Contact Directory and select the contact. Press Info, press More, and select Add to Favorites. Press Yes to confirm.

•To dial a Favorite—Press the Favorite from Home or Lines view, or from your Favorites list.

Viewing Recent Calls

From Lines view, do one of the following:

•Press , select Directories, and select Recent Calls to view your Recent Calls list.

•Press the right arrow key to view the recent Placed Calls.

•Press the left arrow key to view the recent Received Calls.

•Press the down arrow key to view the recent Missed Calls.

•Press the up arrow key to view Favorites.

From the Recent Calls list, press Sort to sort and order calls, press Type to display only certain calls, or select a call record to call the person.

Contact Directory

To select a contact from the Contact Directory, press .

•To view your Directory—SelectDirectories from Home view. Press Contact Directory on the Directory screen.

•To add a contact—Navigate to your Contact Directory and press Add. Enter the contact’s information, and press Save. To make a contact a Favorite, enter a Favorite Index number.

•To update contact information—Navigate to your Contact Directory and select the contact. Press Info, press Edit, update the contact’s information, and press Save.

•To delete a contact— Navigate to your Contact Directory and select the contact. Press Info, press Delete, and press Yes to confirm.

•To search for a contact—Navigate to your Contact Directory and press Search. Enter search criteria and press Search.

•To dial a contact from your Directory— Navigate to your Contact Directory and select the contact. From the contact’s information screen, select the contact’s phone number.

Tip: What Does the Star Mean?

A star, , indicates a Favorite.

Listening to Voicemail

An envelope, , adjacent to a Line key, indicates that you have voicemail. Select Messages from Home view or

press , and select Message Center. Press Connect and follow the prompts.

Muting the Microphone

During a call, press so other parties can’t hear you.

To disable Mute, press again.

This applies to calls using the handset, headset, and speakerphone.

Using Do Not Disturb

To enable or disable ringing, press DND from Home or Lines view. When Do Not Disturb is enabled, the

DND icon, , displays in the status bar and beside the appropriate Line key.

Adjusting Volume

To change call volume, press during a call. To

change the ringer volume, press when the phone is idle or ringing.

Updating Ringtones

To change the incoming call ringtone, select Settings from Home view, and press Basic > Ring Type. Select the ringtone you want.

To set a ringtone for a contact, navigate to your Contact Directory and select the contact. Press Edit, update the contact’s ring type, and press Save.