Powerware 9395 manual Service and support enhance performance

eNotify remote monitoring of the UPS and battery system, Eaton is there with you—able to respond to alarms and real-time battery data to avert potential battery problems.

Service and support enhance performance

Eaton recognizes that superior power reliability requires flawless execution from

its services team. Every Powerware 9395 includes an on-site startup from a factory- trained field technician to insure proper installation, operation, and customer training. In addition, we include a full year of on-site 24x7 parts and labor warranty and service protection plan coverage at

no extra charge. Finally, our experts will remotely diagnose, trend, and proactively spot problems and expedite field technicians with appropriate parts when required during the first year with our advanced eNotify remote monitoring and diagnostic service.

Included at no extra charge with every Powerware 9395:

•24x7x365 startup service and customer training

•One-year limited factory warranty1

•Service protection plan 24x7 coverage, 8-hour response (upgrade to 4- or 2-hour where available), parts and labor, unlimited on-site emergency response support

•eNotify Remote Monitoring and Diagnostics service: 24x7 critical alarm notification and monthly reports on UPS and battery health

•24x7 technical support access

In addition to the warranty and first year of on-site coverage, Eaton offers a wide variety of support agreements for continued preventive and emergency response maintenance. Eaton PowerTrust™ Service Plans include:

•UPS and battery scheduled preventive maintenance

•Parts and labor coverage for electronics and/or batteries

•Factory–trained technicians with genuine Powerware parts and diagnostic tools

•eNotify Remote Monitoring

•Available coverage: 24x7, 8/4/2-hour response, or 8x5 next business day response

•24x7 technical support access

Advanced software allows you to see the entire picture

Eaton’s Power Xpert Architecture enables you to monitor much more than your Powerware 9395 UPS; it transforms your power system into an integrated, agile system that delivers real competitive advantage. With the software and hardware components

of Power Xpert Architecture, you can monitor, control, and manage your complete power system effectively and efficiently via a simple, Web- based interface. All of the varied elements of your power system such as PDUs, batteries, and other critical equipment are integrated into a single, easily managed whole to monitor the availability and reliability of your electrical power, lower energy costs, extend equipment life, and more. And Power Xpert Architecture’s open standards and scalable approach make

it easy for your power system to grow and adapt to a rapidly changing environment.

Eaton delivers a new level of confidence

The culmination of 40 years of R&D excellence, the new Powerware 9395 UPS means confidence—confidence that your organization’s critical systems are protected by the most reliable, efficient, and full- featured protection available. Eaton will be there with you for the long term with premium warranty coverage and expert technical support. To find out more about the new Powerware 9395 UPS, visit our website at www.powerware.com/9395, or contact us at 1.800.356.5794.

Power Xpert Architecture Overview

1.Refer to the Eaton Electrical Inc. Limited Factory Warranty for Powerware three- phase UPS products for specifications, limitations, and terms. Service and support specifications may vary by country.