TECHNICAL INFORMATION

4.1 TROUBLESHOOTING

Please note that many technical issues can arise when converting a standard computer into a DAW (Digital Audio Workstation). PreSonus will only provide support for issues that directly relate to the FP10 interface. It may be necessary to contact the manufacturer of the computer, operating system and/or software to obtain additional technical support. PreSonus does not provide support for issues in regards to operating systems, additional hardware or software. Please check our website, www.PreSonus.com regularly for software information and updates, firmware updates and technical support. Technical assistance may also be received by calling PreSonus at 225-216-7887 between the hours of 10 am and 5 PM Central Time.

Pops and Clicks

The light on the front right panel of the FP10 is a clock (sync) indicator. It lets you know if your unit is receiving word clock correctly. Word clock is the manner by which digital devices sync frame rates. Proper word clock sync prevents digital devices from having pops, clicks or distortion in the audio signal due to mismatched digital audio transmission. If the symbol is solid blue, this indicates your unit is in sync with your computer or S/PDIF device plugged into the S/PDIF input on the back of the FP10. If the light is solid red, this indicates that the FP10 does not have sync from the computer and that the unit might not be connected properly. If the unit is flashing red and blue, the unit is not receiving external sync. This would be caused by the clock source in the FP10 control panel being set to S/PDIF with no S/PDIF sync source coming in

Pops and clicks can also occur with high CPU loads (running a large number of plug-ins) at low latency. Windows XP – try increasing your latency settings in the FP10’s hardware control panel.

No Sync (Red) – Macintosh Users

Open Audio MIDI Setup and change the Format sample rate speed to anything different. This will re-establish synchronization and the Blue sync light will turn on. Once you have the blue sync light you can then reset the Format sample rate to your desired setting.

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Presonus Audio electronic FP10 Technical Information, Troubleshooting, Pops and Clicks, No Sync Red Macintosh Users
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FP10 specifications

The PreSonus AudioBox FP10 is a versatile and powerful audio interface designed to meet the demands of musicians, podcasters, and audio engineers alike. Known for its reliable performance and professional quality, the FP10 offers an impressive array of features that cater to both beginners and seasoned professionals.

One of the standout features of the FP10 is its capability to handle up to 10 input channels. This includes eight mic/line inputs equipped with high-quality preamps, allowing users to record multiple audio sources simultaneously. The preamps provide a clean and transparent sound, ideal for capturing vocals, instruments, and other audio sources with clarity. Each input channel also features a gain control knob, ensuring that users can achieve the perfect level without distortion.

The FP10 employs USB 2.0 technology, offering a stable and efficient connection to computers, ensuring reliable performance for recording sessions. The interface is compatible with a wide range of digital audio workstations (DAWs), making it a flexible tool for any audio production setup. This ease of use is further enhanced by the inclusion of PreSonus Studio One Artist, a powerful music production software that comes bundled with the interface.

Another notable characteristic of the FP10 is its 24-bit/96 kHz audio resolution. This high-definition quality allows for detailed recordings, making it suitable for professional projects and high-fidelity music production. The device also features MIDI I/O, allowing users to connect and control external MIDI equipment seamlessly.

The FP10 also comes with various output options, including balanced TRS outputs and a headphone output with a dedicated level control. This ensures that users can monitor their recordings in real-time with accuracy. Additionally, the interface has direct monitoring capabilities, allowing for zero-latency monitoring while recording.

Portability is yet another appealing factor of the FP10. Its robust design makes it an ideal choice for musicians on the go, while its compact size allows it to fit easily into a laptop bag. With its combination of functionality, sound quality, and user-friendly features, the PreSonus AudioBox FP10 is a compelling choice for anyone looking to enhance their audio production capabilities. Whether in a studio or on the road, the FP10 stands ready to deliver professional results.
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