MAINTENANCE AND TROUBLE-SHOOTING

Most treadmill problems can be solved by following the simple steps below. Find the symptom that applies, and follow the steps listed. If further assistance is needed, call our toll-free HELPLINE at 1-800-736-6879, Monday through Saturday, 7 a.m. until 7 p.m. Central Time (excluding holidays).

1.SYMPTOM: THE POWER DOES NOT TURN ON

a.Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor is plugged into a properly grounded outlet (see page 7). Use only a single-outlet surge suppressor that is UL 1449 listed as a transient voltage surge suppressor (TVSS). The surge suppressor must have a UL suppressed voltage rating of 400 volts or less and a minimum surge dissipation of 450 joules. The surge suppressor must be electrically rated for 120 volts AC and 15 amps.

b.After the power cord has been plugged in, make sure that the key is inserted into the console as far as it will go. See step 1 on page 8.

c. Check the circuit breaker located on the treadmill near the power cord. If the switch protrudes as shown, the circuit breaker has tripped. To reset the circuit breaker, wait for five minutes and then press the switch back in.

d. Check the on/off switch located on the treadmill near the power cord. The switch must be in the on position.

2. SYMPTOM: THE POWER TURNS OFF DURING USE

c

 

Tripped

Reset

d

 

On

 

Position

 

a. Check the circuit breaker located on the treadmill frame near the power cord (see 1. c. above). If the circuit breaker has tripped, wait for five minutes and then press the switch back in.

b. Make sure that the power cord is plugged in.

c. Remove the key from the console. Reinsert the key fully into the console. See step 1 on page 10.

d. Make sure that the on/off switch is in the on position.

e. If the treadmill still will not run, please call our toll-free HELPLINE.

3.SYMPTOM: THE PULSE SENSOR DOES NOT FUNCTION PROPERLY

a.Make sure to stand on the foot rails and avoid moving your hands while measuring your heart rate.

Excessive movement may interfere with heart rate readings. If the pulse sensor is not used correctly, your heart rate will not be shown.

b.Do not hold the metal contacts too tightly; doing so may interfere with heart rate readings.

c.For the most accurate heart rate reading, hold the contacts for about 15 seconds.

d.For optimal performance of the pulse sensor, keep the contacts clean. The contacts can be cleaned with a soft clothÑnever use alcohol, abrasives, or chemicals.

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ProForm 831.297982 user manual Maintenance and TROUBLE-SHOOTING, Symptom the Power does not Turn on