![VI. TECHNICAL ASSISTANCE & SERVICE](/images/new-backgrounds/16598/165989x1.webp)
VI. TECHNICAL ASSISTANCE & SERVICE
Only a qualified technician should service your QSC product. There are no user serviceable components inside the unit and the risk of electric shock exists. Also, some components in your unit may require specific QSC replacements.
Technical Assistance
If you suspect that your
Factory Service
If your
Product Return Guidelines
1. Pack the product well for protection during shipment. Upon request, QSC will provide a factory shipping carton and packaging free of charge.
2. Include a copy of the sales receipt, your name, return address, and phone number with your return correspondence. Please include a reasonably detailed description of the defect.
3. Call QSC Technical Services for a Return Authorization number.
4. Mark the Return Authorization number on the outside of the packaging.
5. Ship the product prepaid to QSC Technical Services at the address listed below. We recommend United Parcel Service (UPS).
QSC Technical Services
1665 MacArthur Blvd.
Costa Mesa, California 92626 USA
Web: | www.qscaudio.com (product info and support) | |||
| www.qscstore.com (service and accessory sales) | |||
tech_support@qscaudio.com | ||||
Telephone: | (800) | |||
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| +1 | (714) | |
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| +1 | (714) | |
Fax: |
| +1 | (714) | |
Bulletin | Board: | +1 | (714) |
Qualified Service Centers
For your convenience, QSC maintains a network of qualified service centers. If you wish to take your QSC product to a local service center, you may call QSC Technical Services for a referral for one near you. However, accessories, input modules, and other peripheral QSC products must be returned to the QSC factory for service.
International Servicing
For service on QSC products purchased outside of the United States, contact the distributor or dealer in the country where the product was originally purchased. In many countries, the distributor or dealer may also refer you to a qualified service centers. QSC Technical Services can help you contact the distributor in your country.
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