APPENDIX A: WARRANTY & DISCLAIMERS
DISCLAIMER
QSC Audio Products, Inc. is not liable for any damage to speakers, amplifiers, or any other equipment that is caused by negligence or improper installation and/or use of the
PRODUCT WARRANTY
QSC Audio Products, Inc. guarantees the
APPENDIX B: TECHNICAL ASSISTANCE & SERVICE
Servicing your unit requires a trained technician capable of performing the type of service you need. There are no user serviceable components inside your unit and the danger of electric shock exists. Additionally, some of the components in your unit are QSC specific parts that require QSC replacements. Comprehen- sive service manuals for some models are available at QSC.
TECHNICAL ASSISTANCE
If you suspect that your amplifier is defective, check your system configuration and amplifier settings to determine the origin of the problem. In many cases, incorrect audio interfacing, poor cabling, or other system level impairments are the cause of problems in audio systems. For technical assistance beyond the information given in this manual, the QSC Technical Services department may be contacted.
FACTORY SERVICE
In the event that your amplifier does need factory service, you may reach the QSC Technical Services department for return instructions. A Return Authorization (RA) number must be obtained from the QSC Technical Services department. QSC may not account for products that are returned without a Return Authorization number.
Product Return Guidelines
1.Pack the product well for protection during shipment. QSC will provide the factory packaging free of charge upon request.
2.Include a copy of the sales receipt, your name, return address, phone number, and defect description with your return correspondence.
3.Call the QSC Technical Services department for a Return Authorization number.
4.Mark the Return Authorization number on the outside of the packaging.
5.Ship the product prepaid to QSC Audio Products. We recommend United Parcel Service (UPS).
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