Limited Two-Year Warranty
and Connected Equipment Guarantee
LIMITED WARRANTY — This surge protector product is warranted by RadioShack to the original purchaser against manufacturing defe cts in material and workmanship under normal use for two (2) years from the date of purchase (the “Warranty Period”) from RadioShack company owned stores and authorized RadioShack franchisees and dealers. In the event of a covered product defect during the Warranty Period, RadioShack will, at its option, unless otherwise provided by law: (a) correct the defect by surge protector repair without charge for parts and labor; (b) replace the surge protector with one of the same or similar design; or (c) refund the purchase price of the surge protector.
CONNECTED EQUIPMENT GUARANTEE — RadioShack warrants to the original purchaser of the surge protector that if any electronic equ ipment (the “Connected Equipment”), which is properly installed and connected (as defined below) to the surge protector and is damaged during the Warranty Period by a transient voltage surge/spike from the AC power line, telephone line or coaxial line that enters the Connected Equipment through the surge protector, RadioShack will reimburse to the original purchaser of the surge protector the lower of the: (a) Connected Equipment repair charges; (b) purchase price of equipment comparable (as determined by Ra- dioShack) to the Connected Equipment; or (c) original purchase price of the Connected Equipment, up to a maximum of ten thousand U.S. dollars ($10,000.00) (the “Equipment Limit”). The Connected Equipment Guarantee does not cover data loss or any other damages excluded in the all capitalized paragraph below. In order to qualify for Connected Equipment reimbursement, the surge protector must be returned to RadioShack and inspection of the surge protector must show its protection ca- pacity was exhausted by a surge. “Properly installed and connected” means the surge protector must be plugged directly into a properly wired and grounded AC outlet; no extension cords, adapters, other ground wires or electrical connections may be used to connect the surge protector to AC power. The wiring in the building must com- ply with all applicable codes (NEC, CSA, etc.), and all wires (power, telephone and coaxial) leading into the Connected Equipment must pass through the surge protec- tor. To claim damage to Connected Equipment as a result of telephone line transients, the surge protector must provide telephone line protection, and your telephone service equipment must include a properly installed and operating “primary protection” device at the service entrance. Primary protection devices are normally available from the telephone company and added during telephone line installation. To claim damage to Connected Equipment as a result of coaxial line transients, the surge pro- tector must provide coaxial line protection.
This Limited Warranty and Connected Equipment Guarantee applies only to the original purchaser of the surge protector.
EXCEPT AS PROVIDED HEREIN, RADIOSHACK MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES, INCLUDING THOSE OF MERCHANT- ABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CON- TAINED HEREIN. EXCEPT AS PROVIDED HEREIN, RADIOSHACK SHALL HAVE NO LIABILITY OR RESPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH RESPECT TO ANY LIABILITY, LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFORMANCE OF THE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY OR CONNECTED EQUIPMENT GUARANTEE, INCLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS OF TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDIRECT, SPECIAL, INCIDEN- TAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RADIOSHACK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some states do not allow the limitations on how long an implied warranty lasts or the exclusion of incidental or consequential damages, so the above limitations or ex- clusions may not apply to you.
To make a claim for surge-induced damage to Connected Equipment, you must:
1.Call RadioShack at (800) 297-6832 for a return authorization number during the Warranty Period. Under no circumstances will a claim for surge-induced damage to Connected Equipment be accepted without a return authorization number;
2.Have any surge-induced, damaged Connected Equipment repaired (or get an estimate for repair) by a service center authorized by the manufacturer of the Con- nected Equipment unless the service center determines that the Connected Equipment is not repairable or that the cost of repair will be more than the purchase price of comparable replacement equipment. If the Connected Equipment is not to be repaired, get a written quotation for the purchase price of comparable replacement equipment. In no event will RadioShack reimburse more than the Equipment Limit. The repair bill or estimate from the authorized service center must indicate that the damage to the Connected Equipment was surge-induced; and
3.Ship the original surge protector, postage prepaid to: RadioShack, 520 Fellowship Rd., Suite 306, Mt. Laurel, NJ 08054. Include: (a) your name, address and daytime telephone number; (b) the original or a photocopy of the sales receipt for the surge protector; (c) a brief description of any problem with the surge protector; (d) a brief description of how the damage to the Connected Equipment occurred; (e) the original authorized service center repair bill or estimate documenting that the damage
to the Connected Equipment was surge-induced; and (f) if replacement equipment is to be purchased, the original or a photocopy of the quotation for comparable re- placement equipment and the authorized service center repair estimate must contain a statement that the Connected Equipment is not repairable or that the cost of repair will be more than the purchase price of comparable replacement equipment.
If RadioShack determines that damage to Connected Equipment is covered, RadioShack will reimburse, up to the Equipment Limit amount defined above, to the original purchaser of the surge protector the lower of the: (a) repair charges; (b) purchase price of comparable replacement equipment; or (c) the original purchase price of the Connected Equipment. In addition, in the event of a covered product defect during the Warranty Period, RadioShack will, at its option, unless otherwise provided by law:
(a)correct the defect by surge protector repair without charge for parts and labor; (b) replace the surge protector with one of the same or similar design; or (c) refund the purchase price of the surge protector.
To make a warranty claim for a defect in the surge protector without a claim for surge-induced damage to Connected Equipment, you must, during the Warranty Period, take the surge protector and the RadioShack sales receipt as proof of purchase date to any RadioShack store.
All replaced parts, products, and Connected Equipment and products and Connected Equipment on which a refund is made, become the property of RadioShack. New or reconditioned parts and products may be used in the performance of warranty service. Repaired or replaced parts in surge protectors and replacement surge protec- tors are warranted for the remainder of the Warranty Period. You will be charged for repair or replacement of the product made after the expiration of the Warranty Pe- riod.
This Limited Warranty and Connected Equipment Guarantee does not cover: (a) damage or failure caused by or attributable to acts of God, abuse, accident, misuse, im-
proper or abnormal usage, failure to follow instructions, improper installation or maintenance, alteration, lightning; (b) any repairs other than: (i) surge protector repairs provided by a RadioShack Authorized Service Facility; and (ii) reimbursement of the cost of initial repairs to Connected Equipment performed by a service center autho- rized by the manufacturer of the Connected Equipment; (c) consumables such as fuses or batteries; (d) cosmetic damage; (e) transportation, shipping or insurance costs; or (f) costs of product or Connected Equipment removal, installation, set-up service adjustment or reinstallation.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
RadioShack Customer Relations, 200 Taylor St., 6th Floor, Fort Worth, TX 76102
We Service What We Sell | 7/99 |
RadioShack
A Division of Tandy Corporation
Fort Worth, Texas 76102
