24 Troubleshooting
ˆ
Troubleshooting
If your system is not working as it should, these suggestions
might help you eliminate the problem.
If you see a message that you do not understand, see “Dis-
played Call Information” on Page18.
Problem Solution
Blank screen The module is not receiving power.
Make sure the batteries are installed
and the AC adapter is plugged in.
Adjust the contrast as described in
“Adjusting the Display Contrast” on
Page15.
You have an incoming
call, but do not receive
any Caller ID information.
You answered the call before the
module received the call information.
Wait until your phone rings at least 2
times before answering a call.
No dial tone on the phone
attached to the module. Check all wires and cables to make
sure that all connections are secure.
Check your phone line by discon-
necting the module then reconnect-
ing the phone and checking for a dial
tone.
43-947.fm Page 24 Thursday, May 25, 2000 11:36 AM